Ratings based on 974 Verified Reviews

4.8 out of 5
90% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Dec 2024
Very professional and helpful staff.
Comment from Hotel Management
23 Dec 2024 by Author, Hotel Management
Dear Guest, The hotel Team and the Management cannot thank you enough for your marvellous feedback about our boutique hotel. We were much delighted to offer you a classy hospitality experience and would love to welcome you back! Yours faithfully, Marilena Cervellino Guest Relations Office
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Nice hotel
Comment from Hotel Management
24 Dec 2024 by Author, Hotel Management
Dear Guest, The hotel Team and the Management cannot thank you enough for your marvellous feedback about our boutique hotel. We were much delighted to offer you a classy hospitality experience and would love to welcome you back! Yours faithfully, Marilena Cervellino Guest Relations Office
5 out of 5
by A verified traveler

Posted 20 Oct 2024
We will stay there again if we come back to Florence
Comment from Hotel Management
20 Nov 2024 by Author, Hotel Management
Dear Guest, Let us thank you for your great appreciation and lovely feedback about our top-notch services & facilities. Our team are moved by your immense trust and we are absolutely delighted to have offered you a classy hospitality experience. We cannot wait for you to return!! Yours sincerely, Marilena Cervellino Guest Relations Office
5 out of 5
by A verified traveler

Posted 15 Oct 2024
Lovely quiet hotel near the Florence highlights. Staff was welcoming and friendly
Comment from Hotel Management
20 Nov 2024 by Author, Hotel Management
Dear Guest, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us. It’s fantastic to know that you found our location convenient and that you appreciated the beauty of our hotel. Our team strives to go above and beyond to ensure all our guests have a memorable experience, and your kind words truly motivate us. Thank you again and we look forward to welcoming you back without hesitation on your next visit! Warm regards, Marilena Cervellino Guest Relation Office
5 out of 5
by A verified traveler

Posted 11 Oct 2024
Beautiful hotel and friendly staff. The rooms are very nice, beds comfortable and breakfast was delicious. Definitely would recommend this hotel.
Comment from Hotel Management
15 Oct 2024 by Author, Hotel Management
Dear Guest, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us. It’s fantastic to know that you appreciated the beauty of our hotel. We’re glad the room and breakfast time met your expectations. Our team strives to go above and beyond to ensure all our guests have a memorable experience, and your kind words truly motivate us. Thank you again and we look forward to welcoming you back without hesitation on your next visit! Warm regards, Marilena Cervellino Guest Relation Office
5 out of 5
by A verified traveler

Posted 22 Sep 2024 on Hotels
Comment from Hotel Management
24 Dec 2024 by Author, Hotel Management
Caro Ospite, un sentito grazie a nome di tutta la squadra! Siamo orgogliosi di ricevere il suo sincero apprezzamento nei riguardi della nostra struttura e del nostro personale. A Palazzo Castri ci teniamo a far vivere ai nostri ospiti un'esperienza di ospitalità di alta classe. L'aspettiamo per la sua prossima visita! Un caro saluto Marilena Cervellino Guest Relations Office
5 out of 5
by A verified traveler from Galveston

Posted 22 Sep 2024
Wonderful from start to finish. Hidden gem would definitely return!
Comment from Hotel Management
19 Oct 2024 by Author, Hotel Management
Dear Guest, The hotel Team and the Management cannot thank you enough for your marvellous feedback about our boutique hotel. We were much delighted to offer you a classy hospitality experience and would love to welcome you back! Yours faithfully, Marilena Cervellino Guest Relations Office
5 out of 5
by A verified traveler

Posted 21 Sep 2024 on Hotels
Comment from Hotel Management
24 Dec 2024 by Author, Hotel Management
Dear Guest, The hotel Team and the Management cannot thank you enough for your marvellous feedback about our boutique hotel. We were much delighted to offer you a classy hospitality experience and would love to welcome you back! Yours faithfully, Marilena Cervellino Guest Relations Office
5 out of 5
by A verified traveler

Posted 15 Sep 2024 on Hotels
Comment from Hotel Management
24 Dec 2024 by Author, Hotel Management
Dear Guest, The hotel Team and the Management cannot thank you enough for your marvellous feedback about our boutique hotel. We were much delighted to offer you a classy hospitality experience and would love to welcome you back! Yours faithfully, Marilena Cervellino Guest Relations Office
5 out of 5
by A verified traveler

Posted 7 Sep 2024
Comment from Hotel Management
24 Dec 2024 by Author, Hotel Management
Dear Guest, The hotel Team and the Management cannot thank you enough for your marvellous feedback about our boutique hotel. We were much delighted to offer you a classy hospitality experience and would love to welcome you back! Yours faithfully, Marilena Cervellino Guest Relations Office
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