Ratings based on 568 Verified Reviews

3.6 out of 5
81% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Bright, central location

Posted 20 Jan 2020 on Hotels
Check-in was fantastic: fast and helpful Bright, clean hotel in a superb central location. Good continental breakfast. Only downside: tiny bathroom with a light which didn't work
2 out of 5
by A verified traveler

Nice but noisy

Posted 9 Dec 2019 on Hotels
Hotel is very well located, closed to most tourist sites, the room was clean and comfy, the only problem was the noise, because of the acoustics of the room we could hear a lot of noise from other rooms, especially footsteps, things dropping on the floor and children’s cry, fortunately later in the night the noise gave us a break and we could sleep well.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Oct 2019 on Hotels
5 out of 5
by A verified traveler

Posted 27 Sep 2019 on Hotels
Very charming place, Lovely staff. Excellent location right in the heart of Florence!
5 out of 5
by A verified traveler

Short period of staying

Posted 25 Sep 2019 on Hotels
Great hotel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2019 on Hotels
3 out of 5
by A verified traveler

Good location

Posted 16 Sep 2019 on Hotels
Very central to all sites, good breakfast
4 out of 5
by A verified traveler

Posted 5 Aug 2019
You must remember the building is old and city laws determine the renovations, etc. We were upgraded to a room with a view but the bathroom is an add on and the shower was a head on the wall between the sink and the toilet
5 out of 5
by A verified traveler

Posted 22 Jul 2019 on Travelocity
We loved the location, right on the square and convenient to shopping and dining.