Ratings based on 913 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jul 2024
I arrived early and asked if we could check in. We were told check in was 4 pm. I asked if there was any chance our room was ready. It was but we were told there was a 20 dollar surcharge to check in early. That is ridiculous considering the place was already extremely overpriced!!
Comment from Hotel Management
5 Jul 2024 by Satma, Hotel Management
Dear Eric, I was the one checked you in tonight. Time was never mentioned when you checked in. The room was ready and I checked you in. I have no idea where this is coming from or gave you this information. I apologize for the inconvenience.
by A verified traveler
Posted 5 Jul 2024
Clean, quiet motel a couple minutes from the ocean and from downtown Florence. It has small-town, family-run vibes that left me feeling nostalgic for long road trips with my family as a kid in the late 1980s. Actual keys, office hours, a drop box, the whole nine yards. There was a hiccup with Expedia sending the itinerary but the owners were incredibly quick with fixing it. It was a really great experience when I'd usually be worried about a larger chain shrugging their shoulders and leaving me out in the cold.
Comment from Hotel Management
5 Jul 2024 by Satma, Hotel Management
Thank you Brian for your kind words. your feedback is very important to us. It makes me happy to hear that your stay was pleasant. we are here to accommodate all our guests needs as best as possible. Have a great day!
by A verified traveler
Posted 2 Jul 2024
Nice room with everything we needed.
Comment from Hotel Management
5 Jul 2024 by Satma, Hotel Management
Thank you Ken for staying with us. We appreciate your business. Please come stay with us again. Have a blessed day.
by A verified traveler
Posted 28 Jun 2024
Price was reasonable and the unit was clean
Comment from Hotel Management
29 Jun 2024 by Management, Hotel Management
Thank you sir. We appreciate your feedback
by A verified traveler
Posted 25 Jun 2024
Great stay. Was pleasantly surprised to find we had two rooms for our two quuen beds. That was extra nice. Lots of thoughtful touches. Warm bedding. Soft towels. Very nice place to stay
Comment from Hotel Management
27 Jun 2024 by satma, Hotel Management
Thank you, Charley for your kind words. I'm glad your stay was pleasant at our establishment. Look forward to seeing you again.
by A verified traveler
Posted 24 Jun 2024
Clean and comfortable but also outdated and a little shabby. Bedding was clean but definitely low-end. There were no privacy sheers on the window so your only options are letting anyone who walks by look in your room or shutting out all natural light. Staff was very accommodating and friendly when we had to change our reservation date last minute.
Comment from Hotel Management
24 Jun 2024 by management, Hotel Management
Hello Bethany, I appreciate your feedback. Iam sorry that you felt the room was a little shabby for your taste. The curtains do provide the privacy for your comfort. We do the best to provide a clean and comfortable room for our guests. Have a wonderful day!
by A verified traveler
Posted 19 Jun 2024
Super clean, excellent customer service, family feel. Loved it.
Comment from Hotel Management
19 Jun 2024 by Management , Hotel Management
Thank you Rosalyn for your review.it make me happy to hear that you had a nice stay. Our guest are very special to us.
by A verified traveler
Posted 18 Jun 2024
The hairdryer and alarm clock didn’t work. There was no pot in the coffee maker and only two bath towels. Staff was friendly, but we had to wait an hour to check in.
Comment from Hotel Management
18 Jun 2024 by management, Hotel Management
Hello Linda, I apologize for the inconvenience, we do not have coffee pots in the rooms because the coffee brews in the cup. If you had asked then I would have told you that. For the hair dryer , it has a GFI switch needed to be tripped in the bathroom. Upon checking in, I advised that room needs few minutes to get the floor to dry. That was ok with you and your husband. I don't see why you complaining without giving us a chance to fix your issues.Best regards.
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
18 Jun 2024 by Satma, Hotel Management
Thank you Bill for giving us a 4 star. We appreciate your feedback.
by A verified traveler
Posted 17 Jun 2024
