Ratings based on 240 Verified Reviews

3.9 out of 5
84% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2020 on Hotels
4 out of 5
by A verified traveler

Posted 10 Oct 2018
Comment from Hotel Management
17 Oct 2018 by Albina, Hotel Management
Thanks so much.
4 out of 5
by A verified traveler

Florence gem.

Posted 31 Jul 2018 on Hotels
A quiet older style apartment building, well located for me near Casine Park where I needed to be for several days. Host was helpful with regard to sights and tours to do. Easy walking distance to the city centre. Airconditioning in the rooms was wonderful. There was an electric jug in the communal cupboard which was great for a morning tea. Coffee machine also available.
5 out of 5
by A verified traveler

Posted 22 Jun 2018 on Hotels
Comment from Hotel Management
10 Jul 2018 by Albina, Hotel Management
Thanks so much.
3 out of 5
Recommended
for Everyone
by A verified traveler from dublin

Posted 17 Feb 2018
Simple but nice Good for budget travellers Bed is a bit small Clean
Comment from Hotel Management
4 Mar 2018 by Albina, Hotel Management
Thank you for your stay here
5 out of 5
by A verified traveler

Wonderful stay

Posted 13 Feb 2018 on Hotels
We had a Wonderful stay. Very comfortable, great staff and great location.
Comment from Hotel Management
4 Mar 2018 by Albina, Hotel Management
Thank you so much.
3 out of 5
by A verified traveler from Sydney, Australia

Extremely firm bed - not comfortsble

Posted 16 Jan 2018
While Albina was friendly and helpful, and the room was clean, the bed was so hard they I woke in pain several times a night. I have never encountered such a hard bed in a B&B or hotell in the western world in 28 years of travel. It was like sleeping on the carpeted floor. The owner did swap the bed for another that was marginally softer, but still not comfortable. Good location, safe street near the station, restaurants and main attractions.
Comment from Hotel Management
4 Mar 2018 by Albina, Hotel Management
I'm sorry for your problems with your back. I tried to make your stay more confortable as i could.
4 out of 5
by A verified traveler

Clean, comfy and convenient

Posted 31 Dec 2017 on Hotels
Be sure to contact them 24 hours in advance if you plan to arrive during off-hours, so that you can get the door codes. The desk isn't staffed 24/7, and messaging via Hotels.com isn't always relayed in a timely fashion.
5 out of 5
by Reymundo

Posted 6 Oct 2017 on Hotels
Excellent, clean and comfortable. Very accessible to museums and restaurants. Thank you
Comment from Hotel Management
24 Nov 2017
thank you for being our guests during your holiday in Florence.
5 out of 5
Recommended
for Families
by A verified traveler

Great stay

Posted 2 Jul 2017
Pros: It was good all around stay. Great bathroom, great and safe location.
Cons: An elevator.
Location: Everything was in waling distance.
Great all around. The location, the room, the bathroom, the staff was all great.
Comment from Hotel Management
8 Jul 2017 by Albina, Hotel Management
Thank you so much for your stay here. I'm so happy that everything was good. See you next time.