Ratings based on 115 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
We had a wonderful stay in Camera Giglio. The highlight of the clean, comfortable space was the terrace accessible directly from our room with a table and 2 chairs for enjoying a bottle of Chianti after a day out and about. For 10€ per person extra, the host Angelica provides breakfast on the lower part of the delightful terrace that features a few tables and seating for lounging. Angelica was very helpful before and during our stay. She ordered a taxi for us for a very early checkout to catch a train to Salerno and to get to the meeting point for our Tuscan Wine Tasting tour. The neighborhood is quiet and felt very safe. Since we are older and have limits to the distances we can walk, we only wish we realized it was further from central Florence than expected. Prepare for 10 minute taxi ride to popular spots like Piazza Santa Maria Novella and the main train station. You will need to call for a taxi because there doesn't appear to be any nearby taxi stands where you can easily walk to. Flagging taxis on the street, of course, is not done in Florence. Also note while towels and a bath mat are provided, small washcloths are not. Those are small details though that are just good to know. We will definitely stay here again.
by A verified traveler
Posted 7 Oct 2024
Bed was broken. No person to contact in case you need anything. Bad shower. Bed was so bad I couldn’t sleep all three nights. Do not recommend. Bad customer service.
by A verified traveler
Posted 25 Sep 2024
It is clear the owners care about the space and had good communications before arrival. We were able to walk to our destinations. The rooms likely vary. We had the Tulip room and it was not well represented on the site. Its bathroom and shower were very small and the room could use a refresh. However, for the price and location, it was acceptable.
by A verified traveler
Posted 24 Sep 2024
by A verified traveler
Posted 17 Sep 2024
We had to make a last minute reservation due to being stranded in Florence (train strike) and we were in our room within half an hour of making the reservation, despite the reception being closed, thanks to the prompt help of Angelica.
by A verified traveler
Posted 25 Aug 2024 on Hotels
The place was ok, but the pictures made it look much nicer. It had limited AC in beastly hot weather, no refrigerator in the room for cold drinks, and the shower was tiny. Also, with the staff saying towels wouldn't be replaced daily, there should be adequate spots to hang them to dry. The staff, when there, were very pleasant.
by A verified traveler
Posted 20 Aug 2024
DO NOT STAY HERE!! AVOID AT ALL COSTS. NO AC. NO FACECLOTHS. DOOR WAS LEFT UNLOCKED AFTER WE WERE GONE FOR THE DAY. NO CUPS AVAILABLE ON THE SECOND DAY. JUST BRUTAL AND DIDNT OFFER TO HELP.
Comment from Hotel Management
22 Aug 2024 by Angelica, Hotel Management
nothing you said is true. Nothing broken, nothing missing. Maybe just a mistake on your part in booking the wrong property and asking for a refund which I am not required to give given that on my part a perfect, clean and functioning room was delivered.best wishes
by A verified traveler
Posted 16 Aug 2024
It was adequate for what we needed.
The small fridge was rather useless!
by A verified traveler
Posted 7 Aug 2024
Very good!!
by A verified traveler
Posted 22 Jul 2024
