Ratings based on 650 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
I really enjoyed my stay thanks to Franco. He explained everything to me really well and helped me with train details which I was a bit nervous and confused about. They are very lucky to have such a wonderful team member of their hotel. Thanks again Franco !!
by A verified traveler
Posted 21 Nov 2024
The best place
by A verified traveler from Calgary
Posted 15 Nov 2024
Great location and clean. Breakfast is excellent
by A verified traveler
Posted 22 Oct 2024
Great customer service.
Comment from Hotel Management
22 Oct 2024 by Tony, Hotel Management
Dear guest We thank you a lot for having taken the time to write and share your experience at the Hotel Nuova Italia. Your satisfation is our best reward ! We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Antonio- Bookings Office
by A verified traveler
Posted 20 Oct 2024
It gets quite noisy around the hotel at night. Other than that we had a wonderful experience.
Comment from Hotel Management
20 Oct 2024 by Tony, Hotel Management
Dear Guest We thank you a lot for having taken the time to write and share your experience at the Hotel Nuova Italia . We are very sorry for the noise that disturbed you during the night. Noise and late night activity come with the central location. Althought the windows of our rooms are soundproof, it's possible to hear some noise from outside. If you you are a light sleeper can get a room in the back. Just specify it in the customer request upon booking the room. We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Antonio - Bookings Office
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Tony, Hotel Management
Dear Mr Joseph We do thank you a lot for having taken the time to write and share your experience at the Hotel Nuova Italia. Your satisfation is our best reward ! We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Antonio- Bookings Office
by A verified traveler
Posted 11 Oct 2024
by A verified traveler
Posted 25 Sep 2024
This little 2-star hotel is perfectly fine for the average budget traveler, but the lack of an elevator made for a difficult climb up the long stairway for my traveling companion (she's 75 and doesn't walk very well). It's on a busy street, so it's noisy outside. You might need earplugs. The layout of the hotel is such that the sound really travels up the open stairway, so people coming in late are very noisy, even if they try not to be. The breakfast is sparse, but I think it's included without an extra charge. Other than the noise and lack of an elevator, this was a pleasant place. It's close to the train station and walkable to all the sights.
Comment from Hotel Management
25 Sep 2024 by Tony, Hotel Management
Dear Guest We thank you for having taken the time to write and share your experience at the Hotel Nuova Italia. We are very sorry for the noise that disturbed you during the stay. About that, we would like to point out that noise and late night activity comes with the central location. If you are a light sleeper can get a room in the back, just specify it in the section for customer requests upon booking the room. The lack of an elevator is well-known, this information is very clear on the websites and even with picture that shows we don’t have it, so no surprise... However we have also ground floor rooms for customer who cannot climb stairs. We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Antonio- Bookings Office
by A verified traveler
Posted 24 Sep 2024
Great location
Comment from Hotel Management
24 Sep 2024 by Tony, Hotel Management
Dear Joanne We thank you a lot for having taken the time to write and share your experience at the Hotel Nuova Italia. Your satisfation is our best reward ! We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Antonio- Bookings Office
by A verified traveler from Clinton
Posted 15 Sep 2024
Thank you. The hotel was conveniently located.
Comment from Hotel Management
15 Sep 2024 by Tony, Hotel Management
Dear guest We thank you a lot for having taken the time to write and share your experience at the Hotel Nuova Italia. Your satisfation is our best reward ! We are now looking forward to welcoming you again to our hotel in the near future and, until then, we remain, sincerely Antonio- Bookings Offic
