Ratings based on 349 Verified Reviews

3.9 out of 5
81% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 23 Nov 2024
Hello there costumer I book at the place for one night to stay at the property and on the app it’s call Expedia it says very clearly there the place have a parking and there was no charge for it when I get there to check in it was the opposite an the stuff who was working on the reception it tell me there is not the parking only a payment which was 15 euro if not I can look for the parking outside there if it’s empty spot I have to pay the blue spot at the street .. then I chose to park the car outside because I find empty spot and in morning when to the car to take some stuff for my self then come back to take a shower and check out when I get down my car it was no there anymore then I find out whit the neighborhood person who help my out to get the number and all where is my car so it funny there I was trying to safe from the hotel there I want to stay for one night and at the end it cost me 141 euro 29 euro for local police and 25 for the taxi the get to the place to get back my car … thanks Hotel Meridiana there on app it call Expedia you guys say there is the parking lot whit h is not true!! 👎👎👎👎
4 out of 5
by A verified traveler

Posted 6 Oct 2024
Place was nice. Shower was small, though.
Comment from Hotel Management
10 Oct 2024 by Iren, Hotel Management
Dear William, thanks a lot for your review about your stay in our Hotel! The showers are almost the same size in all the hotel but asking at the arrival we could arrange a room with a bigger one or with bathtube!
4 out of 5
by A verified traveler

Posted 29 Aug 2024
J'ai bien aimer mon expériences a cette hotel. Le centre ville est a 20 minutes à pied et il y a de bon restaurants au alentour aisin qu'un marché a 3 minutes de la.
Comment from Hotel Management
10 Oct 2024 by Irene, Hotel Management
thanks a lot for the time spent in writing about your stay in our hotel!
5 out of 5
by A verified traveler

Posted 22 Jul 2024
The area was accessible. Staff were very courteous. Breakfast was really good!
Comment from Hotel Management
27 Jul 2024 by staff, Hotel Management
Dear mrs MARIA, your kind words makes our job better in order to ensure our customers have a pleasant stay in Florence thanks a lot
4 out of 5
by A verified traveler

Posted 17 Jul 2024
The location was convenient.
Comment from Hotel Management
27 Jul 2024 by staff, Hotel Management
Thank yuo very much Mrs Carmen, we hope to see you soon again in Florence as our guest.
3 out of 5
by A verified traveler

Posted 15 Jul 2024
Bad smell from the bathroom when you enter the room
Comment from Hotel Management
5 Aug 2024 by Thee Management, Hotel Management
Dear Mrs Altantawy, we are very sorry for the problem had during your stay about the smell in the bathroom! We will check the problem to be sure that everything it is solved. Best regards.
4 out of 5
by A verified traveler

Almost a 4 star ,keep up the work and it will be.

Posted 7 Jul 2024 on Hotels
Was really fair, moderate in comfort .
Comment from Hotel Management
8 Jul 2024 by The Staff, Hotel Management
Dear Mr. Byron, we thank you for the review and we are gratefull that you enjoyed your stay with us and hope to see you again! The Staff
2 out of 5
by A verified traveler

Posted 5 Jul 2024
Poor quality hotel.
5 out of 5
by A verified traveler

Posted 24 Jun 2024
wonderful staff, very clean, easy to get around. 10/10!
Comment from Hotel Management
8 Jul 2024 by The "wonderful" Staff :)), Hotel Management
Dear Coco,thank you very much for you nice review! Hoping to welcoming you again! The Staff
5 out of 5
by A verified traveler

Posted 24 May 2024
Wonderful staff, can help you with anything you need.
Comment from Hotel Management
8 Jul 2024 by the Staff, Hotel Management
Ciao Nicole,we thank you for the time spent for us! We try to do our best! Hoping to left a nice souvenir of Florence, see you again!