Ratings based on 186 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
23 Oct 2024 by alessandro, Hotel Management
thanks for the feedback
by A verified traveler
Posted 16 Oct 2024
The hotel manager was very pleasant, supportive and helpful eg when I couldn’t open the lock to my luggage. As described there was a shower and basin in the room but shared toilet (which also had a sink n shower cubicle). The busy road was straight outside the room’s high up window. Connection to the railway station via bus is good. The walk into the centre of Florence takes say 20 minutes.
Comment from Hotel Management
16 Oct 2024 by alessandro, Hotel Management
dearthanks for your wonderfull feedback
by A verified traveler from Leichhardt
Posted 11 Oct 2024
I spent only 2 nights here and what I saw of the area was quiet safe and friendly. It seemed to be an old part of town away from the tourist haunts. The lady manager and daughter and staff were very helpful. No lift and room in the top floor was a little inconvenient but overall a very nice stay.
Comment from Hotel Management
13 Oct 2024 by Alessandro, Hotel Management
Dear JacquelineThanks for your feedback
by A verified traveler
Posted 26 Aug 2024
located right outside of ZTL zone so you can park your car near by, and 15 mins walk into center of florence.
room is not in great condition. No safe. no water for the room, no coffee no tea no fridge, not even kettle.
when try to borrow things from kitchen or leave somethings in the hotel fridge, they wont let you stating a thousand rules and reason why.
carrying luggages up the stairs was a serious work out.
staff was polite but unhelpful and unfriendly.
Comment from Hotel Management
27 Aug 2024 by Alessandro, Hotel Management
Dear RichmondThank you for your feedback, I try to explain that when you book a hotel you can check how many stars the hotel has, hotels with 1 star compared to hotels with 5 stars have different services and prices.So if it is important for you to have an additional service as you write I suggest you choose a hotel with many stars and many services and pay the relative price.As for the rules, you can not use a kitchen to cook your food or put your drinks in the refrigerator, the hotel we sell food or drinks I think you do not enter a restaurant to ask to cook the food you bought at the supermarket.Best regards
by A verified traveler
Posted 5 Jul 2024
Nice stay if you're staying only one night. If going in the summer, pay extra and get a hotel with AC. A fan was given, I was still sweating at night. This place might be ok in the winter , hard to sleep in the summer. No cafe places around, so difficult trying to find coffee in the morning. Even though we didn't leave door open for long the mosquitoes still got into the room. Staff was every helpful and room was clean. As an overweight American around 190 pounds, bathroom was extremely extremely small! Spend extra get a hotel with AC and within the main center.
Comment from Hotel Management
7 Jul 2024 by alessandro, Hotel Management
DearPlease note:- we have also a room with AC its have only a different price.- We have inside hotel at first floor our bar with table and you can take cofee, cappuccino, juice, if you ask however we can give information about other bar we have 6 bar aroung 50 mt far from hotel !
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
13 Jun 2024 by alessandro, Hotel Management
thanks for your feedback
by A verified traveler
Posted 6 May 2024
The hotel is located in a very peaceful and safe are. It’s close to bus stops and points of interest. The staff was very attentive and kind.
by A verified traveler
Posted 24 Jan 2024
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Comment from Hotel Management
7 Feb 2024 by alessandro, Hotel Management
thanks for your feedback
by A verified traveler
Posted 22 Oct 2023
Comment from Hotel Management
12 Nov 2023 by alessandro, Hotel Management
thanks for the feedback
by A verified traveler
Posted 12 Oct 2023
The hotel doesn't have elevator and is 25 min from the center of the city and the train station
Comment from Hotel Management
15 Oct 2023 by alessandro, Hotel Management
Dear Humbertothanks for your review, please note we are just 1.1 km from Accademia of Belle Arti.best regards
