Ratings based on 971 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
The vibe of the place is all beautiful and bright and airy. The views from the balcony are beautiful of Florence and the vibe on the little alley on the side with the cafes and bars was lovely. The room is airy and not super congested like other European rooms I stayed in. Bathroom is not bad just a tight shower. If you’re a bigger person, like me, please upgrade to a bigger room to have a more comfortable bath and room. Staff was fantastic and very quick to respond with anything missing. Andrei was outstanding, always smiley, willing to help and give tips. The breakfast staff was lovely and helped me pack a to go box, since I was leaving so early the next day. No hot eggs or sausage but delightful baked goods, cheese and cold cuts, juice etc and all that jazz. Lovely cappuccino on demand and please save room for the chocolate Croissants baked on the spot!. Last but not least, take a few minutes to sit in the balcony and take the city in or go up to the roof for a magnificent view ❤️, Thank you everyone at Machiavelli for making this a memorable, hopefully repeatable stay :).
by A verified traveler from Auburndale
Posted 3 Dec 2024
The hotel’s location is highly desirable, being just a mile away from most iconic landmarks. However, the hotel’s name and signage are quite small, making it easy to miss if you’re not paying close attention. Despite this minor inconvenience, the staff is incredibly friendly and accommodating.
Unfortunately, the disappointment lies in the rooms themselves. They are quite cramped, and there are no power outlets near the desk, which is a major drawback for anyone who wants to work on their laptop. However, there are power outlets on the nightstands, which is a relief for those who need to use their mobile devices.
The bathroom is also quite cramped. The door opens into the shower, so it doesn’t fully open, which can be inconvenient. Additionally, there are some mold on the tiles in the shower, and since the shower is half open without a door, there’s a risk of flooding if you’re not careful. This design seems to be quite common in the area.
Our particular room was poorly situated near the elevator, which resulted in a lot of noise and unwanted distractions. The plumbing from the next room or the room above was quite loud, so we could hear people using the toilet or shower. To make matters worse, there was a screaming baby nearby that was quite unpleasant.
by A verified traveler from Brookfield
Posted 17 Nov 2024
Friendly and professional staff! convenient location!
by A verified traveler
Posted 15 Nov 2024
Hotel location is in great walking distance to tourist sites.
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 26 Oct 2024
Very good location. Staff very professional.
by A verified traveler
Posted 17 Oct 2024
Great location and near train station.
by A verified traveler
Posted 14 Oct 2024
Good location, nice entrance, nice terrace on 5th floor. Rooms and hallways are below average and noisy.
by A verified traveler
Posted 14 Oct 2024
by A verified traveler
Posted 13 Oct 2024
The property is in very good condition, the concierge is very friendly and informative, the room has a beautiful view and is very clean. I am very happy with my stay.
