Ratings based on 984 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Antonio
Posted 18 Nov 2024
Beautiful hotel and central to many things. Restaurants within yards. Beautiful bath and shower that isn't seen in the pics with very hot water every time. Gorgeous breakfast comes with the room price. Really comfortable bed with fine linens. After a long day walking its a dream. They also have a turn down service and snacks for in room dining until 10:30 pm. I would love to go back!!
by A verified traveler
Posted 7 Nov 2024
We stayed in apartment 5 in the hotel annex in the Oltrano area for 5 nights. It is renovated and a very comfortable one bedroom with living room and pullout sleep sofa. Full kitchen and dining area. A few steps from Ponte Vecchio. Staff made check in to apartment very easy. Buffet breakfast is available as sister hotel - a beautiful 10 minute walk. Enjoyed the feeling of living in Florence. Many restaurants and cafes.
by A verified traveler
Posted 24 Oct 2024
Outstanding location, beautiful hotel close to tourist attractions, helpful staff, safe, nice breakfast. Would definitely recommend and would stay again!
by A verified traveler
Posted 6 Oct 2024
Fantastic hotel in a great location. Very friendly and helpful staff who recommended restaurants and booked for us too. Breakfast was fabulous and really set us up for a day. All in all 1st class.
by A verified traveler
Posted 20 Sep 2024
by A verified traveler
Posted 15 Sep 2024
by A verified traveler
Posted 11 Sep 2024
Excellent hotel on the corner of a lovely square. Restaurants and shops nearby. Good breakfast and friendly staff.
by A verified traveler
Posted 1 Sep 2024
Lovely experience. Top notch rooms and luxurious suites and amenities. Best location. I highly recommend this hotel!
by A verified traveler
Posted 30 Aug 2024
This is well appointed hotel in Florence on The Santa Maria Novella Piazza-so convenient to train station, restaurants and all attractions. We loved the service, high quality of the rooms with special touches such as bathrobes and huge towels in a beautiful bathroom. Breakfast was fantastic in a beautiful room with huge windows allowing a beautiful view of Florence. All staff went above and beyond. Highly recommend.
by A verified traveler
Posted 25 Aug 2024
It was fantastic!
