Ratings based on 583 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Francesco, Hotel Management
Dear Stephanie,many thanks for your splendid reviewBest regards,
by A verified traveler
Posted 15 Oct 2024
Nice and quaint , easy to get to . Close to train station …….
Comment from Hotel Management
15 Oct 2024 by Giuseppe, Hotel Management
Thank-you very much for your kind review! This is a reward for us.
by A verified traveler from Lake Grove
Posted 5 Oct 2024
All good ! Would love to stay there again
Comment from Hotel Management
14 Oct 2024 by Francesco, Hotel Management
Dear Gabriel,many thanks for your kind review, hope to see you soon againBest regards,
by A verified traveler
Posted 2 Oct 2024
Located next to the train station. Ten min walk to the Duomo. Many restaurants within walking distance. It occupies one floor in a multi-story building. It was a little challenging to find it because the hotel sign was one of several other hotels and pensiones in the building. They have an agreement with a parking garage about a block away so it was convenient. Rooms and bathrooms were clean, although the bathroom was small and shower very small.
Comment from Hotel Management
3 Oct 2024 by Francesco, Hotel Management
Dear Richard,we are glad that you enjoyed your stay with us and spend time to review positively the hotel.Hope to see you next time in Florence.Best regards,
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Giuseppe, Hotel Management
Thank-you very much! we really appreciated your comment
by A verified traveler
Posted 21 Sep 2024
Very close to train station. Easy to go out sightseeing as hop on hop off starting point is only a short walk away.
Reception staff were so kind and helpful.
Hotel is on the third floor but there is a lift so no need to worry about climbing up stairs
Comment from Hotel Management
21 Sep 2024 by Francesco, Hotel Management
Dear Hla,many thank for your time spending review our hotel, we are glad that you enjoyed your stay with us.Hope to see you soon Best regards,
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Francesco, Hotel Management
Dear Daniel,thank you for this review, hope to see you soon againBest regards,
by A verified traveler
Posted 24 Aug 2024
Perfect location for the train and seeing Florence
Comment from Hotel Management
24 Aug 2024 by Francesco, Hotel Management
Dear Chrisopher,thanks for the review, we are glad you enjoyed your stay with usBest regards
by A verified traveler
Posted 19 Aug 2024
This place is walkable from the train station and only a block away. It's an easy walk to find food and where you meet for day tours. There are some stairs you have to carry your luggage up but there is an elevator to get up to the hotel.
Comment from Hotel Management
20 Aug 2024 by giuseppe, Hotel Management
Thank-you for the positive note, we always try our best.
by A verified traveler from Grand Terrace
Posted 15 Aug 2024
The property was drab and dismal: small rooms, not enough room for your suitcase; had to go up two flights of stairs, thankfully staff helped with luggage. Wouldn't stay there. Checked out early and went to a different hotel.
Comment from Hotel Management
18 Aug 2024 by Roby, Hotel Management
Dear Rebecca,sorry to receive such a review: the room booked was an economy room, generally preferred to people who are more sensitive to price than confort, evidently that was not your case.We offered to change the room , we could have shown you another one, (we also have standard rooms) but the answer was you had to leave for other reasons....We are sorry for the inconvenience caused, we feel like we could have solved the problem, hope to see you again in Florence.Kind regards.Roberto Maselli - Manager -
