Ratings based on 257 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 Dec 2024
Best place to go into Florence ver Convenience it’s not a best place but it’s clean and everything is walking distance
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2024
5 out of 5
by A verified traveler

Posted 10 Dec 2024
Near with all the tourist spot.. walkable to train station.the receptionist very knowledgeable , the property were clean and well maintained, i will definitely stay again.
4 out of 5
by A verified traveler

Posted 7 Dec 2024
Great location but can be noisy at night (esp. on weekend). Elevator was not working for most our stay but luckily we were only on 2 floors up and worked the day we left. Enjoyed the convenience though as right next to Duomo.
5 out of 5
by A verified traveler

Posted 4 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Hotel Costantini, Hotel Management
Dear Juan,Thank you for your positive review and for being our guest.We hope to host you again for your next stay in Florence.Andrea
4 out of 5
by A verified traveler

Posted 3 Dec 2024
Overall the property was very good. The only issue was the elevator was not working and the hotel is on the 2nd floor.
4 out of 5
by A verified traveler

Posted 2 Dec 2024
Loving the place especially the location. I am just few steps away from Duomo. So easy to get back when i feel like using the toilet. Everything went well, Andrea is amazing! He immediately responds on my concerns. The only worst thing happened during our stay, we were unfortunate that the elevator had a problem.
Comment from Hotel Management
8 Dec 2024 by Hotel Costantini, Hotel Management
Dear Ruby,Thank you for your positive review. We are happy that you enjoyed our hotel and its location.Unfortunately during your stay the elevator had a malfunction in a component that took longer than expected to be repaired. Obviously now everything works perfectly as always.We hope to be able to host you again for your next stay in Florence.Best regardsAndrea
5 out of 5
by A verified traveler

Posted 20 Nov 2024
I would like to say , to those peoples whos complaining about this hotel , if you choose this hotel is because is very convenient for ubication and price , no bc there not breakfast or you can hear everything from outside , that's is no a really problem , while you have a safe and clean room , the boy in reception was very kind ! Of course I recommend this hotel...it have a beautiful view to the Duomo...it just around corner , incredible !
Comment from Hotel Management
24 Nov 2024 by Hotel Costantini, Hotel Management
Dear Carmen Rosa,Thank you so much for your beautiful review, our hotel is small, historic and simple.We are very pleased that you had a good time in our hotel, we hope to host you again as soon as possible.Greetings from Florence,Andrea - the reception boy
5 out of 5
by A verified traveler

Posted 19 Nov 2024
A 1 location. Steps from all the action.
Comment from Hotel Management
24 Nov 2024 by Hotel Costantini, Hotel Management
Dear Matthew,Thank you very much for your positive review and for being our guest in Florence.We hope to see you again soon.A warm greetingAndrea
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Fantastic location, staff was kind, room was beautiful and clean.
Comment from Hotel Management
8 Dec 2024 by Hotel Costantini, Hotel Management
Dear Lisa,Thank you for your wonderful review, it was a great pleasure to host you!We hope to see you again in FlorenceAndrea