Ratings based on 961 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Austin
Posted 1 Dec 2024
by A verified traveler
Posted 26 Nov 2024
by A verified traveler
Posted 23 Nov 2024
Very nice front desk staff
Kindly offered me a coffee for my early morning
by A verified traveler
Posted 22 Nov 2024
The rooms were modern and clean. The staff was was exceptionally kind and helpful.
by A verified traveler
Posted 14 Nov 2024
Front desk staff was very helpful and knowledgeable
Spoke perfect English which was very helpful for us.
by A verified traveler
Posted 9 Nov 2024
Great hotel close to the airport
by A verified traveler
Posted 3 Nov 2024
They were very helpful in being sure an early morning taxi was available to the airport.
by A verified traveler
Posted 28 Oct 2024
Front of house staff is where this property shines. Friendly and attentive I felt welcomed from check in to check out. With the exception of the breakfast attendant, everything was perfect. She felt cold and unwelcoming. Other than that. The hotel is situated perfectly, close enough to the airport and within walking distance to some cute dining places. Up the street there is even an Asian Market. Excellent hotel to put either at the start or the end of your Florence/Tuscan itinerary. I recommend it to all my American travelers to give it a try.
by A verified traveler
Posted 27 Oct 2024
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by A verified traveler
Posted 27 Oct 2024