Ratings based on 961 Verified Reviews

4.4 out of 5
83% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Austin

This traveler left a rating score only Posted 1 Dec 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2024
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Very nice front desk staff Kindly offered me a coffee for my early morning
5 out of 5
by A verified traveler

Posted 22 Nov 2024
The rooms were modern and clean. The staff was was exceptionally kind and helpful.
5 out of 5
by A verified traveler

Posted 14 Nov 2024
Front desk staff was very helpful and knowledgeable Spoke perfect English which was very helpful for us.
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Great hotel close to the airport
5 out of 5
by A verified traveler

Posted 3 Nov 2024
They were very helpful in being sure an early morning taxi was available to the airport.
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Front of house staff is where this property shines. Friendly and attentive I felt welcomed from check in to check out. With the exception of the breakfast attendant, everything was perfect. She felt cold and unwelcoming. Other than that. The hotel is situated perfectly, close enough to the airport and within walking distance to some cute dining places. Up the street there is even an Asian Market. Excellent hotel to put either at the start or the end of your Florence/Tuscan itinerary. I recommend it to all my American travelers to give it a try.
5 out of 5
by A verified traveler

Posted 27 Oct 2024
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5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2024