Ratings based on 653 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Sacramento
Posted 12 Dec 2024
The value was exceptional for me
Location: center
Room: warm
Bed: good
Bathroom: clean
Staff: excellent
Enjoyed four nights at the historical landmark and well established hotel. Love to be back someday. Highly recommend to the traveller. Thank you.
by A verified traveler from King City
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Roberto - Front Office Manager, Hotel Management
Dear Gary, thank you so much for the amazing score and review.
by A verified traveler
Posted 11 Nov 2024
Very Quiet and Outstanding Service
Comment from Hotel Management
12 Nov 2024 by Roberto - Front office manager, Hotel Management
Dear Sanna, thank you so much for the lovely review. Warm regards and arrivederci. Team Hotel Continentale.
by A verified traveler
Posted 6 Nov 2024
Fantastic hotel! Clean, luxurious room with all amenities, great food, friendly, helpful staff. Highly recommended.
Comment from Hotel Management
7 Nov 2024 by Roberto, Hotel Management
Dear Elin, thank you so much for your lovely review and feedback. We all look forward to welcoming you back soon. Regards. Roberto - front office manager
by A verified traveler
Posted 30 Oct 2024
The Continentale is a lovely hotel in the center of Florence. The hotel stall is extremely nice and helpful. I highly recommend this hotel and it also has a lovely rooftop bar with amazing views
Comment from Hotel Management
31 Oct 2024 by Roberto - Front Office Manager, Hotel Management
Dear Jaclyn, thank you so much for the fantastic review. We all look forward to welcoming you back soon. Arrivederci a presto. Team Hotel Continentale
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Roberto - Front Office Manager, Hotel Management
Dear Blanche, thank you so much for the lovely review and feedback. Warm regards and arrivederci. Team Hotel Continentale.
by A verified traveler
Posted 24 Oct 2024
Excellent staff assistance when needed and room and rooftop bar were excellent
Comment from Hotel Management
25 Oct 2024 by Roberto - Front Office Manager, Hotel Management
Dear Paul, thank you for the lovely review and feedback. We all look forward to welcoming you back soon. Warm regards and arrivederci. Team Hotel Continentale
by A verified traveler
Posted 22 Oct 2024
Great location
Comment from Hotel Management
22 Oct 2024 by Roberto - Front Office Manager, Hotel Management
Dear Ed, thank you for the review and feedback. Arrivederci. Team Hotel Continentale.
by A verified traveler
Posted 13 Oct 2024
Needs an update.
Comment from Hotel Management
13 Oct 2024 by Cristina - Front Office Supervisor, Hotel Management
Dear Mrs Nwaka,first of all thank you for sharing with us your feedback.We will take care of your suggestion and we remain of course at your disposal if you like to share with us more detailed information.We would be glad to have you here again in the next future and accomodate you in the best way.In the meanwhile we wish you a lovely day and, as already said, we remain at your disposal.
by A verified traveler from Buffalo
Posted 8 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Roberto - Front Office Team, Hotel Management
Dear Josephine,thank you so much for the lovely score on the review.Arrivederci. Team Hotel Continentale
