Ratings based on 35 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lindsay
Posted 21 Jul 2024
I stayed 2 night. My travel was interrupted by a serious injury that my wife suffered. I needed a place stay, and I knew nothing about the hospital neighbourhood. I found this hotel inline, and I booked primarily based on walking distance and some guest reviews. This is a small-budget hotel with basic amenities. The staff were pleasant and helpful. There isn’t much in the way of entertainment or dining in the area, but there is a gem of a bistro just around the corner.
by A verified traveler
Posted 25 Jun 2024
Parking lot away from hotel. Good breakfast and friendly staff.
by A verified traveler
Posted 7 May 2023 on Hotels
Comment from Hotel Management
12 May 2023 by Alessandro, Hotel Management
Thanks
by A verified traveler from KAPOLEI
Posted 1 May 2023 on Orbitz
We paid €198, not worth that much. Fair value around €70.
Small and tight bathroom, tiny shower enclosure— if you are a little big, you will not be able to turn. 2 stars ish at best. Also, you have to leave the room key at the front desk when you go out.
Comment from Hotel Management
1 May 2023 by Alessandro, Hotel Management
Dear Levislen, we accept opinions, but when you booked you compared our rates with others so how can you establish the "right" value? Concering stars, we have all services for this category. And finally, you have to leave the key here when you go out...what's wrong?? Thanks regards.
by A verified traveler
Posted 24 Apr 2023 on Hotels
Comment from Hotel Management
29 Apr 2023 by Alessandro, Hotel Management
Thanks!
by A verified traveler
Posted 3 Nov 2022
Great location. Staff extremely friendly and helpful. Breakfast was great! Appreciated dining recommendation to place just down the street that was fantastic! Note the hotel was recommended by the hospital that treated my dislocated elbow. We had no clothes, no meds, no toiletries, and had missed our cruise departure as a result. The hotel helped us with all these issues. Highly recommend!
Comment from Hotel Management
27 Nov 2022 by Alessandro, Hotel Management
Thank you for the review James. We are glad you appreciated our kindness and attention, and we hope that next time you will come to Florence for holiday...without surprises!!! Our best regards. Alessandro.
by A verified traveler
Posted 26 Sep 2022
This hotel felt more like a hostel than a hotel. For $228, the room was very plain, basically the beds, a small TV. There was a ceiling fan, but know way to turn it on. The bathroom was cramped, and the shampoo and body wash were in packets. If I only paid $75 or less, I would have expected this but not for the money we paid.
Comment from Hotel Management
26 Sep 2022 by Alessandro, Hotel Management
Dear Client, we are sorry to receive your review. The hotel you define plain is appreciated by most of our clients, of course we do not pretend to fullfill everyone... But really we do not undestand your opinion about price. 1) you booked our quadruple room and not us 2) you booked a quadriple room since we suppose you did not find any other accomodation in Florence in that date 3) how much did you expect to pay a room in Florence in peak season? 4) on that date I saw prices for other hotels in Florence, most of them more than double than our.... sorry but we cannot accept your opinion about 75!!! Thanks regards.
by A verified traveler from Bronx
Posted 23 May 2022
The room was fine but the towels were mismatched and the soap was cheap and smelled aweful. The front desk is older men and one owns it and he is rude. Not very friendly.
Comment from Hotel Management
21 Jun 2022 by Alessandro, Hotel Management
Dear Thomas,
really sorry to recieve this review. If the towels were as you describe, we wonder why you did not ask to change them. Concerning the soap, we smile about your complain. About the owner (I do not know if you refer to me or to my partner) it is not clear in which way he was rude, did he make anything to you???? I do not think so....
by A verified traveler
Posted 8 May 2022 on Orbitz
by A verified traveler
Posted 8 Apr 2022
