Ratings based on 811 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Great service at a decent price. Attentive and friendly staff. Elegantly and classically decorated hotel lobby. Great location nearby many dining options as well as shops. Few minutes away from train station. Would recommend for families!
by A verified traveler
Posted 16 Oct 2024
by A verified traveler from Mechanicsburg
Posted 11 Oct 2024
Great staff
by A verified traveler
Posted 2 Oct 2024
Great location and nice people
by A verified traveler
Posted 24 Sep 2024
Centrally located
by A verified traveler
ease in florence
Posted 22 Sep 2024 on Hotelsvery clean. very convenient location.
by A verified traveler
Posted 13 Sep 2024 on Hotels
by A verified traveler
Posted 29 Aug 2024
I am usually not a person to take additional effort to give review of the hotel but Hotel Atlantic really annoyed me. The location of the property is really good but the property and the staff are really cold and rude. It was nearly 30 degrees temperature and the AC in the room were not working. When we first entered, we thought it will take some time however full night we were sweating. when we complained about it next morning that time the staff said that the control of the AC is from downstairs and he will make it work. There was no difference. Again in the evening we went to the reception, but the lady staff just gave us a cold look. In the elevator we met other customer and asked them whether their AC is working and they said its not however they requested for a fan. Finally there was some cleaning staff on the floor whom we requested for a fan and he got us a small table fan which hardly made much difference unless you are standing in front of that fan. Moreover the hotel gives only one card key so if you are stepping out with the key and come back to the hotel after few hours, your room will be a furnace as everything will be switched off. We requested for another key for which the staff said that they don't have any more keys to give. Also the photo of the room on expedia is not what we got. It is a shame that they are charging almost £100 a night with no AC and poor customer service. Basic temperature to sleep comfortably should be main aim of hotels.
by A verified traveler
Posted 28 Aug 2024
Very friendly and accommodating staff. the refreshing cold water and bread snacks available in the lobby is much appreciated specially during the scourging heat in August. The hotel is very convenient to all the tourist spots, shopping areas, bus station for day tours and of course the SMN train station.
Thank you
by A verified traveler
Posted 29 Jul 2024
Properties location was good, and the room was clean
What we didn't like was the fact the air conditioner was locked at a certain temperature and the room had ZERO circulation making the room very warm and uncomfortable
