Ratings based on 677 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Sturgeon Bay
Posted 23 Nov 2024
by A verified traveler
Posted 11 Nov 2024
We loved staying here! The whole place was very clean and we loved our view from the room. The entire staff were incredible nice and went above and beyond. We will definitely be back and recommend this hotel for anyone visiting. Thank you so much!
by A verified traveler
Posted 11 Nov 2024
Love the area where this property is. Walkable to a lot of places- the Duomo and surrounding area.
by A verified traveler
Posted 29 Oct 2024
Excellent central city location. The entire staff made us feel at home and went out of their way to make sure that all of our needs were met. Would highly recommend it!
by A verified traveler
Posted 28 Oct 2024
Friendly & helpful desk staff (especially Monte like the Python). Nice basic breakfast. Only downside is the number of steps to climb. Would stay here again.
by A verified traveler
Posted 26 Oct 2024
The staff here were simply FANTASTIC! I cant say enough wonderful things about them.
PLEASE NOTE: there are 2 flights of stairs to get to the lobby and another if you are on the 3rd floor. Getting luggage situated was a struggle. If you are fit and travel light its fine. We had 4 suitcases so less fine. It's definitely older (there is an actual door key) and no frills. It was clean and we had no complaints except the lack of elevator. It was centrally located and we walked everywhere
by A verified traveler
Posted 18 Oct 2024
This was a top rated stay during our tour of Italy! We booked a gorgeous view of the river and it was exactly as expected. Very friendly staff and also a stellar breakfast!
by A verified traveler
Posted 16 Oct 2024
Great location by Ponte Vecchio. Very friendly staff!
by A verified traveler
Posted 15 Oct 2024
Staff was very helpful, perfetct location.
by A verified traveler
Posted 13 Oct 2024
I appreciated that this hotel is central and very accessible, with a very friendly helpful staff on site. The room is not luxurious, but clean and spacious- and most importantly, quiet! I would absolutely stay here again.
