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Hotel Alessandra

2.0 star property
Riverfront hotel in Florence with a bar

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Photo gallery for Hotel Alessandra

City view
Lounge
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Living area
Reception
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, River View (Baccio)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, River View (Baccio)

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
  • 60 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Classic Double Room

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Single Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Private Bathroom (External)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Single Room, Private Bathroom (External)

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Double Room, River View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Double Room, River View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 17 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Basic Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Renovated in 2016
Separate bedroom
Hair dryer
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

City view

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Borgo Santi Apostoli 17, Florence, FI, 50123

What's nearby

  • Piazza della Signoria - 3 min walk - 0.3 km
  • Uffizi Gallery - 5 min walk - 0.4 km
  • Cathedral of Santa Maria del Fiore - 7 min walk - 0.6 km
  • Piazza del Duomo - 7 min walk - 0.6 km
  • Pitti Palace - 8 min walk - 0.7 km

Getting around

  • Unità Tram Stop - 9 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 12 min walk
  • Florence Airport, Peretola (FLR) - 26 min drive

Restaurants

  • ‪La Borsa - ‬3 min walk
  • ‪La Grotta Guelfa - ‬2 min walk
  • ‪La Bottega Del Gelato - ‬2 min walk
  • ‪Gelateria Caffe delle Carrozze - ‬2 min walk
  • ‪Ristorante Queen Victoria - ‬2 min walk

About this property

Hotel Alessandra

Hotel near Piazza della Signoria
Located close to Salvatore Ferragamo Museum and Uffizi Gallery, Hotel Alessandra provides a library, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), smoke-free premises, and an elevator
  • Luggage storage, concierge services, and tour/ticket assistance
  • A front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Hotel Alessandra boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, French, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 6:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Nearby parking fee: EUR 28.00 per day (328 ft away)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Alessandra Florence
Alessandra Hotel
Hotel Alessandra
Hotel Alessandra Florence
Hotel Alessandra Hotel
Hotel Alessandra Florence
Hotel Alessandra Hotel Florence

Frequently asked questions

Is Hotel Alessandra pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Alessandra?

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Alessandra?

Check-out is at 10:30 AM.

Where is Hotel Alessandra located?

Located in Historic Centre of Florence, this hotel is within a 5-minute walk of Salvatore Ferragamo Museum, Piazza della Signoria, and Palazzo Vecchio. Uffizi Gallery and Pitti Palace are also within 10 minutes. Unità Tram Stop is 9 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 11 minutes.

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Hotel Alessandra Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 483 out of 750 reviews
Rating 8 - Good. 198 out of 750 reviews
Rating 6 - Okay. 46 out of 750 reviews
Rating 4 - Poor. 13 out of 750 reviews
Rating 2 - Terrible. 10 out of 750 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful!
Stayed 3 nights in Jun 2025

10/10 Excellent

Arnoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location (next to Ponte Vecchio & Uffizi Galleries), very welcoming people at the reception and looking to help you out right away..nice mixed breakfast buffet for a good price.
Stayed 1 night in Jun 2025

10/10 Excellent

Oona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and the front desk staff were incredibly friendly.
Stayed 7 nights in Mar 2025

8/10 Good

Marshall

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved the staff. Extremely helpful and friendly. Thank you Monti!
Stayed 1 night in Jun 2025

10/10 Excellent

Allan P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, eager to please. Great AC , they set my room to 21 and it was perfect, no trouble sleeping at all. Would stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Della

Liked: Cleanliness, staff & service, amenities
Hotel was clean, convenient location, easily walkable to main attractions. Staff was excellent! Monti at front desk was especially helpful giving us tips for getting around and having fun in Florence. Breakfast was best we had in Italy!
Stayed 4 nights in May 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Tracey

Liked: Amenities
The room was lovely and the staff was exceptional. The breakfast was more than we had anticipated Yes, the stairs sucked, but that was in the hotel description.So no complaints from us on that. The room was lovely and really, the staff was exceptional.I would definitely recommend
Stayed 3 nights in Jun 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t let the 2 stars fool you, this hidden gem was an amazing stay! The staff, location and the amenities on site were perfect for my needs. The staff was incredibly friendly, the breakfast daily was delicious and the wine on hand was perfect! You’re in walking distance to everything. I really enjoyed the live music daily in the circle down the road! Again this is a hidden gem that won’t disappoint!
Stayed 7 nights in May 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Close to everything and some great views. Staff was very helpful.
Stayed 1 night in Mar 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
U climb 30 steps with ur luggage before getting to an elevator. Simple things like an electrical plug near a nightstand, a nightstand near the head of the bed to put stuff on. The entire bathroom is a shower
Stayed 3 nights in Jun 2025

10/10 Excellent

Fawzia

Liked: Cleanliness, property conditions & facilities
Andrea was a responsive manager and upgraded us to a marvelous room that was very nicely renovated and LARGE! The bed was very comfortable and we had a view of the Ponte Vecchio --air conditioning was good and there was no street noise despite the location being so central. The ONLY drawback is the fact that there is no working lift and you have to drag your luggage up n down stairs yourself. I highly recommend the hotel hire a porter to transport luggage.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Alessandra was so wonderful. We've never experienced such welcoming staff each and every time we returned to the hotel. Monty and Harvey were such fun and so helpful upon our arrival. The breakfast choices were of good variety and tasty. It is true there are about 30 stairs as you arrive...but then there is a small lift. We lovedbour room with a view of the river and would certainly choose yo stay there again...it would feel like returning home. Thank you!
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful location, very historic and full of character, and very close to Ponte Vecchio. My only complaint would be that the bed was a bit too small for two full grown adults.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff! They made the stay wonderful!
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Wonderful staff, great stay! Steps from everything you want to see in Florence.
Stayed 1 night in Mar 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situated in a perfect location convenient walking distance to most attractions. Staff accommodating, helpful and delightful. Room big, quiet, clean and comfortable with newly renovated bathroom. Only difficulty is stairs in this building built in 1507!!
Stayed 3 nights in Apr 2025

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful river view. Staff were warm, welcoming, and super helpful in any way they could be! Great breakfast.
Stayed 5 nights in Mar 2025

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really hard work going up the stairs but that is normal for Florence. Same applies to parking and finding the hotel. That said the location can’t be beat and the staff were friendly and helpful. The location was awesome and the stay worked out well. Parking was difficult and expensive but welcome to Florence!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, easy to walk to major sites! We walked to/from the train station, not super close, but not a bad 15 min walk. Our room was wonderful and the staff was top notch. Clean room with a great view of the river. There is a small private terrace on the top floor available for use at any time. Breakfast was delicious. A warning though: there are about 30 steps from the street to an elevator/lift as the reception desk and rooms are 2-3 floors above street level.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very special hotel. The staff are so friendly and accommodating. I was traveling solo and they made sure that I was taken care of at all times. They always remembering who I was without me saying anything. My room was small but perfect for just me. It was clean and had everything. The location could not have been better. You are in the middle of all the things so no matter where you are heading it is an easy walk. I would stay here again when traveling back to Florence.
Stayed 3 nights in May 2025

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Alessandra are so welcoming and friendly. The room was clean and well attended to each day. Breakfast was delicious and more than I expected! Very convenient location, easy walk from train and all major sites.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and owner were super nice and made us feel like family. Hotel was super unique and gave us a true italian feel. Location was perfect. Lift starts up a few steps, so can be hard if carrying heavy luggage. This was our situation, but quickly staff and everything about this beautiful place, relieved our frustration. I want to go back!!
Stayed 2 nights in Apr 2025

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Wonderful location, a perfect place for my family of 4. We had a rental car and left it parked in a nearby garage, Garage Santa Trinity and paid the daily rate. I highly recommend and also would happily come back!
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in great location!

Charming hotel in great location. Friendly staff.
Stayed 1 night in Nov 2024