Ratings based on 978 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
Walking distance was close for all major mounuments. Very good area resturants. Close to train station and local markets.
Comment from Hotel Management
1 Nov 2024 by alba, Hotel Management
Dear guest, thank you for your beautiful review! Hotel Alba Palace
by A verified traveler
Posted 11 Oct 2024
Nice hotel located at a 20-30’ walking distance to main Florence’s main attractions. Also, 5’ walk from Firenze Santa Maria Novella train station (important if travelling with large bags). Good breakfast options with friendly staff.
Comment from Hotel Management
11 Oct 2024 by Hotel Alba Palace, Hotel Management
Dear guest, hank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us. Hotel Alba Palace
by A verified traveler
Posted 30 Sep 2024
Walls of rooms extremely thin - I could hear the ppl in the next room talking - which made me very aware of trying not to make noise
Very prompt reply to my complaint of water being cold. And to be fair - it just needed to run for longer - but literally someone was up to my room in less than 10 minutes- very impressed with that. Everyone friendly and helpful. Travelled solo and felt very safe
Comment from Hotel Management
1 Oct 2024 by Hotel Alba Palace, Hotel Management
Dear guest, we are happy to receive your review and we really want to thank you for this feedback. Hotel Alba Palace
by A verified traveler
Posted 20 Sep 2024
Very clean hotel/room in good condition. Room and breakfast were excellent. Conveniently located to train station, sites and conveniences. Friendly and helpful staff. Best hotel of trip to Italy.
Comment from Hotel Management
20 Sep 2024 by Hotel Alba Palace, Hotel Management
Dear Guest, Thank you so much for posting this wonderful review, we are so happy to read that you have enjoyed our rooms. Hotel Alba Palace
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
20 Sep 2024 by Hotel Alba Palace, Hotel Management
Dear Guest, Thank you for posting this reviw
by A verified traveler from Quesnel
Posted 17 Sep 2024
Easy to walk to many attractions.
Comment from Hotel Management
18 Sep 2024 by Hotel Alba Palace , Hotel Management
Dear guest, thanks for your great and nice review, we are happy to know that was a nice stay. Hotel Alba Palace
by A verified traveler
Posted 15 Sep 2024
The staff are very friendly. The breakfast and lobby are nice. There is a free happy hour drink in the lobby lounge. The location is great. I would definitely stay there again.
Comment from Hotel Management
16 Sep 2024 by Hotel Alba Palace, Hotel Management
Dear guest, thank you for your fantastic review, we are happy to know that was a nice stay. Hotel Alba Palace
by A verified traveler
Posted 12 Sep 2024
The hotel was very comfortable, the breakfast was great, lots if options and the staff were super friendly and helpful.
Comment from Hotel Management
13 Sep 2024 by Hotel Alba Palace, Hotel Management
Dear guest, thank you for taking the time to share such a positive experience with us! It is a real pleasure that you enjoiyed your time! Hotel Alba Palace
by A verified traveler
Posted 28 Aug 2024
Staff were very helpful and the hotel is located in a very central and walkable area. Rooms were very clean and well maintained. Great hotel stay overall.
Comment from Hotel Management
29 Aug 2024 by alba, Hotel Management
Dear guest, thank you very much for your kind feedback, we are really glad to heard that you enjoyed your stay! Hotel Alba Palace
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
11 Aug 2024 by alba, Hotel Management
Dear guest, thank you for your lovely review, we are happy to know that you enjoyed your time. Hotel Alba Palace
