Ratings based on 996 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
Excellent
by A verified traveler
Posted 25 Sep 2024
This was our favorite hotel we've ever stayed at. We loved that there was a separate bedroom for the kids, plus a sofa bed in the living room. It was perfect for our family of 7. And, it was the best breakfast buffet I've ever had. There were ingredients to make breakfast tacos as well as overnight oats with chia seeds and toppings. So grateful for the gluten free options (they had the typical waffles, etc. too). There was corn hole outside too, and the pool was in a warm room so it was actually useable.
Comment from Hotel Management
26 Sep 2024 by Management, Hotel Management
Thanks for taking the time to share this feedback with us, Tina! We're thrilled to see you enjoyed your stay, and hope to welcome you back again in the future should you find yourself in the area!
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Management, Hotel Management
Thanks for sharing this feedback, Josh!
by A verified traveler
Posted 4 Aug 2024
If I need another hotel stay in the Cincinnati area I will definitely book with this hotel. The staff was very nice and helpful! The rooms were clean, the bed was incredibly comfortable. The couch was hard and the pillows too soft, but used extra pillows and blanket in closet to fixed this. The floor we stayed on was very quiet. Friday when we checked in the power went out due to a thunderstorm moving through. Thankfully, it was still daylight and we were able to manage to get ready to go out for our evening plans. Breakfast was satisfying, however, I wish there would have been bacon…love my bacon! Overall, I was very pleased! They seem to have an excellent team and all want to work hard to ensure their guests are taken care of. Thanks for everything!
Comment from Hotel Management
5 Aug 2024 by Management, Hotel Management
Thanks for taking the time to share this feedback, Terri! We're thrilled to see you enjoyed your stay, and hope to welcome you back again in the future!
by A verified traveler
Posted 4 Aug 2024
Nice hotel
Comment from Hotel Management
5 Aug 2024 by Management, Hotel Management
Thanks for taking the time to share this feedback with us, Melanie!
by A verified traveler
Posted 20 Jul 2024
Great stay!
Comment from Hotel Management
22 Jul 2024 by Management, Hotel Management
Thanks for taking the time to share this feedback with us, Warren!
by A verified traveler from GRINNELL
Posted 16 Jul 2024
Nice hotel. Enjoyed our stay. Bed linens didnt fit the bed and the pillows were not great. Overall happy with our stay. Amazing breakfasts!
Comment from Hotel Management
22 Jul 2024 by Management, Hotel Management
Thanks for taking the time to share this feedback with us, Megan!
by A verified traveler
Posted 15 Jul 2024
Amazing!
by A verified traveler
Posted 14 Jul 2024
Wonderful staff, comfortable rooms and beautiful facility. Spacious and clean. Great breakfast. Beautiful pool area!
Comment from Hotel Management
16 Jul 2024 by Management, Hotel Management
Thanks for taking the time to share this feedback, Amanda!
by A verified traveler
Posted 7 Jul 2024
We like the room size.
We didn’t like that the room did not have a Keurig.
Comment from Hotel Management
10 Jul 2024 by Management, Hotel Management
Thanks for taking the time to share this feedback with us, Bert!
