Ratings based on 979 Verified Reviews

4.1 out of 5
81% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Nov 2024
The staff went above and beyond to ensure we were satisfied with our stay. The staff in every area of service was excellent and the hotel exceeded our expectation. I highly recommend this hotel and will book a stay in the future. Thanks again for easy relax and a wonderful stay.
4 out of 5
by A verified traveler

Posted 12 Oct 2024
We appreciated the hotel's amenities and the availability of a shuttle service to the train station; however, it was somewhat distant from nearby attractions.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Oct 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Oct 2024
5 out of 5
by A verified traveler

Posted 29 Sep 2024
This hotel was a very comfortable stay. Breakfast was nice and convenient. Even though it was not in the city center, it was a short taxi ride away (about €30). Good service and quiet hotel.
3 out of 5
by A verified traveler

Posted 26 Sep 2024
My wife and I were very disappointed that the location of the hotel was representated online as being closer to Central Florence than it was. It was advertised as being a five minute drive Which would’ve only been remotely true if you had a police escort.
5 out of 5
by A verified traveler

Posted 19 Sep 2024
Very good
2 out of 5
by A verified traveler

Posted 17 Sep 2024 on Hotels
The hotel itself was good but the shuttle service they have needs improvement. We waited 30-40 minutes for the shuttle to arrive when it only takes 10 minutes to make a full loop. Furthermore, the whirlpool is an extra 10 euros a day per person, which is the first time I have experienced anything like that.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2024 on Hotels