Ratings based on 987 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Everything is as advertised
by A verified traveler from Edinburg
Posted 22 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Super dirty place
Comment from Hotel Management
15 Nov 2024 by Lori, Hotel Management
HI Sam! I am sorry to hear this. Cleanliness is very important to us, and we typically get really high scores! I would love to hear more about what specifically was dirty. Thanks!
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Lori, Hotel Management
Thank you, Zachary for the great review! I am glad you enjoyed your stay and hope to see you again!
by A verified traveler
Posted 25 Oct 2024
The room had an odor to it. The bathroom doesnt have a fan and water pressure was poor. Would not stay again.
Comment from Hotel Management
25 Oct 2024 by Lori, Hotel Management
Thanks, Nicole for staying at the Hilton. I am sorry your room wasn't up to par. I will make sure to let Housekeeping and Engineering know. Please try us again!
by A verified traveler
Posted 14 Oct 2024
Near airport
Comment from Hotel Management
15 Oct 2024 by Lori, Hotel Management
Thanks, Marian for the great review! Please let us know how to make it a 5 next time!
by A verified traveler
Posted 14 Oct 2024
When we arrived at 4:30pm we were told our room wasn’t ready and would have to wait. We booked a deluxe king room because we wanted a larger space. A few minutes later we were given a smaller room and our room rate wasn’t adjusted The staff said the room was considered a suite, but really wasn’t.
Comment from Hotel Management
15 Oct 2024 by Lori, Hotel Management
I'm sorry Paul you were disappointed with the size of your rooms. Our rooms are actually spacious compared to some hotels! Typically, the rooms with 2 beds are the largest! Please try us again! Thanks!
by A verified traveler
Posted 27 Sep 2024
good
Comment from Hotel Management
27 Sep 2024 by Lori, Hotel Management
Thanks for the 5 out of 5 rating! We appreciate your business and hope to see you again soon!
by A verified traveler
Posted 16 Sep 2024
I stayed in a lot of hotels over the years and years had the worst buffet I ever encountered. I was told it was $15 and that still wasn't worth it and then I got a bill for $44 Some of the food on there was an edible should've went to a different restaurant
Comment from Hotel Management
16 Sep 2024 by Lori, Hotel Management
I'm sorry to hear your breakfast was not up to par. That is certainly not our norm! I hope you were able to get the bill straightened out. Please let me know if you need further assistance. Thanks!
by A verified traveler
Posted 10 Aug 2024
Comment from Hotel Management
12 Aug 2024 by Lori, Hotel Management
Thanks, Wallace for staying at the Hilton Cincinnati Airport and for the great review. Please come again!
