Ratings based on 994 Verified Reviews

4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from London

Posted 15 Nov 2024
Stayed here 4 nights. Great location and has a nice rooftop bar. Breakfast was excellent with a wide selection either hot or cold. Room was quiet and had a good view Staff all friendly
5 out of 5
by A verified traveler

Posted 13 Nov 2024
This is a beautiful hotel in the most beautiful city.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2024
3 out of 5
by A verified traveler

Posted 1 Nov 2024
No room upgrade or recognition of VIP service (despite being on honeymoon)
5 out of 5
by A verified traveler

Posted 23 Oct 2024
Hotel was conveniently located to all the wonderful sights of Florence. Staff were friendly. Room was very luxurious.
5 out of 5
by A verified traveler

Posted 19 Oct 2024
Location was excellent.
5 out of 5
by A verified traveler

Posted 19 Oct 2024
2 min walk from duomo, restaurants, shopping area and more. Breakfast was so good and staff was very friendly
5 out of 5
by A verified traveler from Bismarck

This traveler left a rating score only Posted 19 Oct 2024
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