Ratings based on 112 Verified Reviews
5.0 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Very pleasant room, friendlh owner, very clean. Close to the centre, yet quiet at night. ( until early morning)
by A verified traveler from Saskatoon
Posted 28 Apr 2024
The property was impractical with an upstairs bathroom that was accessable by difficult steep stairs.
The bedroom is on a busy street and the street noise was also a real issue.
Comment from Hotel Management
29 Apr 2024 by gianna, Hotel Management
Dear Patrick, It certainly sounds like our B & B room didn't work for you and your wife - I am so sorry you found the stairs up to the bathroom difficult and that the street noise bothered you. I included photos of the stairs in the photos I provided for the Expedia Group web-site. On the bathroom photos I wrote "bathroom on mezzanine floor" so that those looking for somewhere to stay could think "bathroom upstairs - not for me". However I have just looked at the wording of the photos on Expedia and I see it has been changed to "free wifi and bedsheets" which is not very helpful. I will contact Expedia asking them to use the wording I provided when I sent the photos. To avoid these situations for future trips I suggest you read Trip Advisor comments before booking - focussing on the negative comments will probably save you time and bring to light issues that might negatively impact your stay.As to the noise levels I think you found your room noisy because you live in a very quiet area - our street is not noisy by Italian standards. I could have given you ear plugs if you had made me aware that street noise was a problem for you. I hope you managed to enjoy your time in Florence despite the set-backs of stairs and noise and that you returned to Canada with great memories of your trip.Kind regardsGianna & Giovanni
by A verified traveler
Posted 7 Apr 2024
The location was perfect and the hosts were fantastic. The breakfast was lovely, beds were comfy, the place was clean and comfortable and we had a great time staying there. Anyone coming to Florence should make reservations for here since it is close to tourist spots, eating establishments and very walkable. The hosts were super friendly and helpful but allowed us our privacy. Thank you so much for welcoming us to your lovely city.
by A verified traveler
Posted 1 Apr 2024
The owners was very hospitable and accommodating to us , the breakfast was also amazing and the location is great. Thank you Jane for being so kind to us and for being a great host.
Comment from Hotel Management
2 Apr 2024 by Gi, Hotel Management
Thank you Maria! Enjoy Rome and I hope the weather is good. Safe return home.All the best.Jane
by A verified traveler
Posted 22 Feb 2024
The location is perfect for walking to all of the attractions.
by A verified traveler
Posted 18 Oct 2023
Our family of three had a great stay at Gianna’s B&B during our first trip to Italy/ Florence. Gianna was so helpful providing us all needed info during our stay re: preferred breakfast items, directions/map, taxi to station etc… Also, on the check-out day, Gianna let us stored our luggages after check-out in the morning, and picked them up later before our train scheduled late in the afternoon. That made thing much easier for us spending our last day visiting Florence. Thank you Gianna and her husband for our great stay in Florence. Recommended ! (please note there is steps to the bathroom but other than that all is great)
Comment from Hotel Management
19 Oct 2023 by g, Hotel Management
Dear Thuy,Thank you for your kind comments. I hope you enjoyed Venice and had a comfortable trip home. We hope you will come to Florence again some day ...Kind regardsGianna
by A verified traveler
Posted 17 Oct 2023 on Hotels
Comment from Hotel Management
18 Oct 2023 by g, Hotel Management
Thank you Miljan!
by A verified traveler
Posted 12 Oct 2023
Great location and very comfortable.
Hosts are great and can answer any questions you may have about Florence.
Comment from Hotel Management
12 Oct 2023 by G, Hotel Management
Thank you Amy! Gianna & Giovanni
by A verified traveler
Posted 11 Oct 2023
Giovanni was a perfect host. Breakfast was delivered to our room each morning in generous portions (we always had leftovers). All dishes cleared away while we were out, and table re-set for next day. Fruit bowl, coffee, juice and bottled water refreshed daily. Room and bathroom (up a spiral staircase) was kept spotlessly clean. Our Italian was very limited and Giovanni's English also, but communication worked well and he was always anxious to please us. He made sure we had a reliable taxi service booked for our return to the airport. Room is spacious and very comfy-cosy. A little closet kitchenette has sink, fridge, plates, bowls, knives & cutlery, chopping board. Street noise was kept out by heavy windows and shutters, and the street is narrow and not busy. We were really pleased and would happily stay here again.
by A verified traveler
Posted 18 Sep 2023
Unique and comfortable place to stay. Highly recommend for everyone.
Comment from Hotel Management
18 Sep 2023 by g, Hotel Management
Thank you Ton. We hope you can come again some time.Gianna & Giovanni
