Ratings based on 774 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Davenport
Posted 10 Dec 2024
by A verified traveler
Posted 4 Dec 2024
by A verified traveler
Posted 2 Dec 2024
The amenities were at a BARE MINIMUM. I have slept on a better mattress at a "hotel 6" . The water was barely hot enough to take a WARM shower and the so called breakfast was only coffee and oatmeal. I was seriously regretting my choice 1 hour after my arrival.
Comment from Hotel Management
3 Dec 2024 by Hotel Management, Hotel Management
Dear Alan, We truly regret to learn about your disappointing experience at our hotel. We were sorry to read you had several issues during your stay, and we are grateful for your patience. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
by A verified traveler
Posted 30 Nov 2024
Great property. They yave a stove, fridge and microwave along with some cups, plates, forks for 2 people. But no cooking pots
by A verified traveler
Posted 13 Nov 2024
This hotel was still accommodating. They even gave me a free night due too.A big misunderstanding
Comment from Hotel Management
14 Nov 2024 by Hotel Management, Hotel Management
Dear John, Thank you for choosing Extended Stay America for your recent visit to the city. We enjoyed having you as our guest and hope you will return the next time your travels bring you to our area.Sincerely,Hotel Management
by A verified traveler
Posted 13 Nov 2024
Nice clean friendly
by A verified traveler
Posted 10 Nov 2024
Older hotel but facilities were clean
Comment from Hotel Management
11 Nov 2024 by Hotel Management, Hotel Management
Dear Jhenya, Thank you for sharing your candid feedback. We certainly appreciate your compliments on our clean and well-kept guest suites. However, we hope you will accept our apologies for not fully meeting your expectations. We value your feedback as we are always striving to enhance our guest experience. We appreciate you choosing us for your visit to the area and hope to accommodate you again so we may provide you with the perfect stay you deserve.Sincerely,Hotel Management
by A verified traveler from Marblehead
Posted 17 Oct 2024
Cheap hotel! Did its job! Outside has a horrible smell
Comment from Hotel Management
19 Oct 2024 by Hotel Management, Hotel Management
Dear Christine, Thank you for your feedback. We apologize for anything other than a completely satisfying stay. Your feedback is highly valuable to us as it enables us to enhance our guest experience. Your comfort and satisfaction are our top priorities, and we hope to welcome you in the future so that you can enjoy the elevated experience you always deserve.Sincerely,Hotel Management
by A verified traveler
Posted 7 Oct 2024
by A verified traveler
Posted 7 Oct 2024
