Ratings based on 119 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2024
The good:
The staff and service are amazing. The location is perfect as everything is walking distance. There are 4 locked doors to your room so you couldnt be any safer. The bathrooms are remodeled and modern.
The bad:
The beds are old. The sheets are old, there are no screens on the windows so mosquitoes came in and ate us alive. I bought wd40 at a nearby store to quiet all the squeaky doors.
With new beds, sheets, and screens, this place would be amazing!
by A verified traveler
Posted 29 Aug 2024
This is the perfect location for a trip to Florence when you don’t have a car. Easily accessible to all of the city. Hosts are very nice!
by A verified traveler
Posted 28 Jun 2024
by A verified traveler
Posted 12 Jun 2024
The room was large with a full dining and large lounge space. Beautiful claw foot bath and antique timber ceilings. Early entry but had a dirty glass there.
There was no breakfast offered at this B&B, I was disappointed the washing machine was "broken" but no laundry room seen.
The head room in the bathroom doorway was hobbit sized.. but charming. Location and security excellent but a bit noisy at night. Seemed to be a vibrating sound every five minutes at about 1am and 6am too?
There is no lift. 2 flights of stairs.
by A verified traveler
Posted 28 May 2024
Host seemed nice at first then seemed perturbed when we had to call him because the main door key would not work. The chamber of the lock was loose so he said you have to jiggle it to make it work! We were not told about it upon check in . One half roll of toilet paper without a backup, same with tissues. We saw him on the street the day before we left to ask where we could find a taxi and he was fairly dismissive and acted grumpy as well. The place was very convenient to restaurants and shopping and the museums . Would not recommend 👎
by A verified traveler
Posted 9 May 2024
Came to Florence because my daughter was in school in Florence and she was 2 streets away from where we were staying, great location.
by A verified traveler
Posted 26 Sep 2023
Great historic property, great owner! We could not get a cab to come to pick us up. Not the owners fault!
by A verified traveler
Posted 14 Sep 2023
Between the dirt and the lack of internet as promised as well the total denial when bringing this to their attention, I would not stay there again.
Comment from Hotel Management
7 Jun 2024 by Marzia, Hotel Management
OMG You stayed with us a year ago! We usually don't respond to guests like this, however we've been a bit taken aback by you since we met you. You behaved terribly with us and ran away without warning after harassing us for stupid things until 3 in the morning, the next day I was afraid to meet you. Aren't you fed up?! You've been stalking us for a year. You've written nonsense on various portals, you're a stalker, you were even partially reimbursed even though there was no reason. What's your problem?! You stayed with us a year ago! Forget us!
by A verified traveler
Wonderful location
Posted 28 Jun 2023 on HotelsOur room was nice and near so much to see in Florence. We happened to be in Florence June 9-15 and the parade for the annual district match passed right by and we watched the parade from our window. Great nearby coffee shops, dining, the Palazzo Vecchio, and Uffizi Gallery
by A verified traveler
Close to everything
Posted 15 Jun 2023 on HotelsGreat location, spacious, clean, and comfortable Though a bit cramped. Gracious hosts. Air conditioning broken (promise to fix). On a very busy and noisy street but when you close the windows, it is quiet. But then you need the air conditioner. Quality extras.
