Ratings based on 46 Verified Reviews

4.0 out of 5
100% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Washington DC

Posted 4 Jan 2020
The hotel was a bit run down. Needs urgent renovation!
5 out of 5
by A verified traveler

Posted 7 Oct 2019
Very kind and nice ALL staff and wonderful service!!
1 out of 5
by A verified traveler from North East MD US

Posted 2 Oct 2019 on Travelocity
The good thing about this place was only the location, It was close to Vecchio Bridge and downtown. The place was like running down. The bathroom you couldn't take a shower or a bath. It was a challenge. Breakfast was the worst quality of food possible. do not expect a great coffee. The room was like a vault that they fixed to make an extra room. The room was facing an alley, it ws scary. In fact I was very upset with this accomodation.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Oct 2019 on Hotels
5 out of 5
by A verified traveler

Recommended

Posted 25 Sep 2019 on Hotels
Great location, friendly staff
5 out of 5
by A verified traveler

Posted 12 Sep 2019
10 min walk from SMNovelle train station and great breakfast. Liked the little single room - hotel in a quiet street away from the hustle and bustle but near enough to walk to main center of Florence.
5 out of 5
by A verified traveler

Perfect.

Posted 2 Sep 2019 on Hotels
Nice staff Good services.
4 out of 5
by A verified traveler from Turin

Posted 24 Jul 2019
classic old hotel located next to the American Consulate around 15 minutes away from SMN Train Station. big old room+ nice and friendly staff breakfast could have been better Rooms need to be refurbished and bathrooms need to be modernised.
4 out of 5
by A verified traveler

Posted 23 Jul 2019
We liked the most the service, starting with the receptionists, the breakfast area and Minodora( we liked her so much that we asked about her name), and the girls that provided the cleaning service. The property needs a bit of a work because the location is great but as right now the property looks like need a face lift.
4 out of 5
by A verified traveler

Perfect for one night

Posted 20 Jul 2019 on Hotels
Lovely stay, super friendly staff and helpful! On the minus side was the shower and marks on the walls, make the place look dirty even if the place was super clean. Shower didn’t have a shower curtain so water all over the floor when shower. Would be a perfect hotel if it maintained the building. Lovely breakfast!
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