Ratings based on 551 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Everything gone go
by A verified traveler
Posted 21 Oct 2024
It was a great time for our family! We needed a last minute stay and this worked out great!
by A verified traveler
Posted 9 Oct 2024
The pillows are too hard, the room is very poorly soundproofed and the furnitures are old and needs to be replaced.
by A verified traveler
Posted 8 Oct 2024
The lighting in the room was poor and shower head had very little pressure with a slippery shower floor. Choice of only 1 small thin pillow. Woke up with neck pain!
by A verified traveler
Posted 5 Oct 2024
We enjoyed our stay at this hotel. Our room was with a balcony view over Florence with mountains on one side. The room was clean, breakfast very affordable and delicious. 2 mins away from Tram station to go to city center. Staff was very accommodating and helpful. We left our luggage after checkout at the hotel as well and they accommodated for it.
by A verified traveler
Posted 2 Oct 2024
by A verified traveler
Posted 29 Sep 2024
Great front end staff. Very helpful and knowledgeable about the city and travel around the city. Spoke excellent Engliss
by A verified traveler
Posted 23 Sep 2024
The room was very clean and bed mattress very comfortable. The breakfast was good. It had hot & cold selections. Enjoyed eggs, fresh yoga with nuts, oatmeal and flaxseeds.
by A verified traveler
Posted 25 Aug 2024 on Hotels
by A verified traveler
Posted 6 Aug 2024
We booked for 5 nights. We stayed for one. The room was very basic. There were no drawers to store clothes. The bed was very firm and uncomfortable. The room was quite clean. Very dated room. No fridge or tea/coffee making facilities. This would be okay for one night. Not as a base for exploring Florence.