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B&B Guelfi e Ghibellini

Bed & breakfast with free breakfast, a quick walk to Mercato di Sant'Ambrogio

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Photo gallery for B&B Guelfi e Ghibellini

Relax in a serene seating area surrounded by lush greenery and natural elements.
Relax in this cozy retreat with a large bed, wicker chair, and fireplace.
Stunning rooftop garden with lush greenery and vibrant blooms, surrounded by a metal fence and decorative accents.
Cozy seating area with a comfortable armchair and a wooden table, perfect for relaxing.
Enjoy an outdoor space with a balcony, wooden chair, and table, surrounded by artwork and a potted plant.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Pet friendly
  • Room service
  • Housekeeping
  • Free WiFi

Room options

View all photos for Superior Double Room, Terrace (Private External Bathroom)

Premium bedding, down comforters, minibar, desk

Superior Double Room, Terrace (Private External Bathroom)

Highlights

Terrace
Air conditioning
LCD TV
Pillow menu
Premium bedding
Ceiling fan
Down duvet
Hair dryer
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Private Bathroom (External)

Premium bedding, down comforters, minibar, desk

Double Room, 1 Double Bed, Private Bathroom (External)

Highlights

LCD TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
Detached private bathroom
Hair dryer
Minibar
  • 7 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Shared Bathroom

Premium bedding, down comforters, minibar, desk

Triple Room, Shared Bathroom

Highlights

LCD TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
Hair dryer
Minibar
Coffee/tea maker
  • 15 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

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The price is P9,844
P11,753 total
includes taxes & fees
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About the neighborhood

Map
Via Cimabue 19, Florence, FI, 50122

What's nearby

  • Piazza Santa Croce - 12 min walk - 1.0 km
  • Piazzale Michelangelo - 14 min walk - 1.3 km
  • Uffizi Gallery - 18 min walk - 1.5 km
  • Cathedral of Santa Maria del Fiore - 19 min walk - 1.7 km
  • Ponte Vecchio - 3 min drive - 1.8 km

Getting around

  • Strozzi - Fallaci Tram Stop - 4 min drive
  • Florence (FIR-Firenze Campo di Marte Rail Station) - 13 min walk
  • Florence Airport, Peretola (FLR) - 29 min drive

Restaurants

  • ‪Caffè Pasticceria Serafini - ‬3 min walk
  • ‪Pasticceria Dolci e Dolcezze - ‬5 min walk
  • ‪Antica Trattoria Il Barrino - ‬4 min walk
  • ‪Caffetteria Piansa - ‬4 min walk
  • ‪Chiosco Del Frappé - ‬4 min walk

About this property

B&B Guelfi e Ghibellini

Bed & breakfast near Piazza Santa Croce
Located close to Mercato di Sant'Ambrogio and Church of Sant'Ambrogio, B&B Guelfi e Ghibellini provides free continental breakfast. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks include:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and multilingual staff
  • Tour/ticket assistance, coffee/tea in the lobby, and free newspapers
Room features
All guestrooms at B&B Guelfi e Ghibellini feature thoughtful touches such as premium bedding and pillow menus, as well as amenities like free WiFi and minibars.
More amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Showers, free toiletries, and hair dryers
  • LCD TVs with digital channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 22 per day)
  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • Mosquito nets

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 7:30 PM
Late check-in fee: EUR 40 for check-in between 7:30 PM and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (10 AM - 7:30 PM) and Sunday - Sunday (3 PM - 6 PM)
The front desk hours vary at this property
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.00 per night
Cribs (infant beds) are available for EUR 10 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 60 per room (roundtrip)
  • Self parking fee: EUR 22.00 per day
  • Nearby parking fee: EUR 22 per day
  • Late check-in fee: EUR 40 for check-in between 7:30 PM and midnight
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 10 per stay
  • Rollaway bed fee: EUR 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

B&B Guelfi e Ghibellini Florence
B&B Guelfi e Ghibellini
Guelfi e Ghibellini Florence
Guelfi e Ghibellini
B&B Guelfi e Ghibellini Florence
B&B Guelfi e Ghibellini Bed & breakfast
B&B Guelfi e Ghibellini Bed & breakfast Florence

Frequently asked questions

Is B&B Guelfi e Ghibellini pet-friendly?

Yes, pets are allowed at this property.

How much is parking at B&B Guelfi e Ghibellini?

Self parking is available for EUR 22.00 per day.

What time is check-in at B&B Guelfi e Ghibellini?

Check-in start time: 2:30 PM; Check-in end time: 7:30 PM. Late check-in is available from 7:30 PM– midnight for a fee of EUR 40.

What time is check-out at B&B Guelfi e Ghibellini?

Check-out is at 11 AM. Late check-out is available for EUR 30 (subject to availability).

Does B&B Guelfi e Ghibellini provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per room applies.

Where is B&B Guelfi e Ghibellini located?

Located in Santa Croce, this bed & breakfast is within a 10-minute walk of Mercato di Sant'Ambrogio and Church of Sant'Ambrogio. Casa Buonarroti and I Mosaici Di Lastrucci are also within 15 minutes. Florence (FIR-Firenze Campo di Marte Rail Station) is 13 minutes by foot and Florence Campo di Marte Station is 14 minutes.

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B&B Guelfi e Ghibellini Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 101 reviews
Rating 8 - Good. 31 out of 101 reviews
Rating 6 - Okay. 11 out of 101 reviews
Rating 4 - Poor. 12 out of 101 reviews
Rating 2 - Terrible. 14 out of 101 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Helena

Liked: Cleanliness, staff & service
Hade bokat ett rum med terrass, men fick det minsta rummet utan terass 😔. Liten dubbelsäng 140 cm. Ingen tv på rummet. Hittade inget allrum där kaffe skulle finnas 😞 Annars bra läge och trevliga ägare.
Stayed 4 nights in Jul 2018

4/10 Poor

Amimo, Coignières

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

A éviter

Malgré un très bon accueil, il faut mieux ne pas s'arrêter dans ce "Bed and Breakfast" sans breakfast. Il semble qu'il y ait des problèmes de gérance en cours.
Stayed 4 nights in Jul 2018

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Hosting

The room was large and comfortable, location good and hosts friendly however there were a few items that we simply can’t look past. We were provided a piece or two of dry toast and some juice for breakfast every morning. This was not what was advertised and really put a dampener on the experience. In addition, even though we were there for 4 nights and 5 days our room wasn’t serviced once. We were left with the same towels for the duration of the stay so by the end they were quite manky even though we dried them every day. There was also a number of signs all over the unit telling you what you can and can’t do. This is very offputting. We also requested tea, the hosts didn’t have so were forced to get our own. We also had to buy our own milk for tea and even had to EY our own cereal for breakfast.
Stayed 5 nights in Jun 2018

8/10 Good

Daisy, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay if you’re heading to Florence

Guelfi e Ghibellini was a great place for my boyfriend and I to stay while we were in Florence, especially as we are students and are a bit tight for money. The family run business has recently been managed by the two brothers and they were nothing but friendly, attentive, professional, funny and kind. They made us feel very welcome and ensured a comfortable stay in the city. It is around a 20 minute walk to basically everything, making it relatively more quiet than some central hotels. We were not given breakfast at all but we really didn’t mind and would definitely recommend as well as return if/when we go to Florence again.
Stayed 5 nights in Jun 2018

8/10 Good

Marcia, Sao Paulo, SP

Liked: Cleanliness, staff & service, property conditions & facilities

Hospitalidade excelente

Fomos muito bem recebidos e amparados em Firenze pelo Sr Raimondo. Atencioso e solicito tornou nossa estadia em Firenze mais agradavel. Otima localizaçao em relaçao a atraçoes imperdiveis da cidade. So o cafe da manha nao condiz com as fotos da Expedia.
Stayed 14 nights in Jun 2018

4/10 Poor

DOUDOU

Disliked: Cleanliness, property conditions & facilities, room comfort
très bruyant en extérieures difficile pour dormir absent de petit déjeuner et absence de ménage, le prix ne correspond pas aux prestations diverses.
Stayed 3 nights in Jun 2018

10/10 Excellent

Mauro, Arma di Taggia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo rapporto qualità/prezzo

Zona tranquilla appena fuori del centro di Firenze con parcheggi, servizi e mezzi pubblici nelle vicinanze, personale molto gentile e disponibile, camere accoglienti e pulite
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2018

4/10 Poor

prado, paris

Disliked: Cleanliness, property conditions & facilities
hotel situé à 1 trentaine de minutes à pieds du centre ville la chambre spacieuse ventilateur fonctionnait literie et serviettes ok j entendait les bruits de la rue A mon arrivée pas de réponse à la sonnette d'entrée j ai dû crier plusieurs fois dans la rue ! heureusement des fenêtres étaient ouvertes on m'a ouvert la porte Mr Rimondo est venu pas de carte de crédit pour pour le dépôt de garantie pas de navette aéroport les services promis à revoir personnel polyglotte juste 2 ou 3 mots de français 1 peu d'anglais. pdj continental : 4 biscottes( souvent au moins 2 cassées) 2 petites portions de confiture 1 petite brique de jus! pas de plateau thé/café ni à disposition pas ménage durant mon séjour c moi qui vidé corbeille la télé n a jamais fonctionné pas journaux l'assistance aux visites consiste à mettre à disposition 1 plan et 1 brochure pour faire excursions je n'ai pas vu accessibilité pour personne à mobilité réduite pas ascenseur je montait les 3 étages à pieds malgré 1 petit souci aux genoux pas de minibar juste 1 petit frigo pas nettoyé j'ai eu accès à la salle de toilette privée que le lendemain en fin après midi elle n'était pas prête pas de service d'étage j'ai pris la photo de espace commun : tout était entreposé le sac poubelle pas vidé le matériel de nettoyage ..des papiers partout! un bureau très encombré 1 chaise en plein milieu de la pièce sur laquelle il y avait rouleau de papier toilette et essuie tout quand je suis partie à 10h45 réception fermée
Stayed 5 nights in Jun 2018

6/10 Okay

Taiane

Liked: Cleanliness, room comfort
Disliked: Staff & service

Decepção

Deception describes my experience at this B&B. At first we felt cheated as we chose to pay a little extra to have a private bathroom and were placed in a shared bathroom room. When we realized the error, we informed the owner, including showing him the printed reservation of Hotels.com, informing that we chose the private bathroom, and he did not pay much attention, just said he would settle it the next day and left, being Stayed for 3 nights and he never came back to us to solve the problem. We noticed that there were guests in the room with private bathrooms in the same period as us, which would suggest that the room was rented for two guests at the same time. At no time did we even receive an apology for what happened, not even the return of the amount paid more for the room with private bathroom. We arrived around 6:00 pm on a Wednesday, exhausted after walking about 35 minutes from Santa Maria Novella station with heavy suitcases and after we rang the doorbell, the door opened automatically and we were greeted with the owner screaming to get up to the second floor, four flights of stairs. We do not regard it as rudeness, but as typical Tuscan behavior, despite the rush to explain in Italian about the town and leave soon thereafter. The B&B is about a half hour walk from the center, and easy access by bus. Spacious room with fan only, quiet neighborhood. We did not eat breakfast as it was served after 8:30am and we always left early, and decided to have it in a cofee shop
Stayed 4 nights in May 2018

4/10 Poor

Ahmet

Disliked: Staff & service, property conditions & facilities

Aman uzak durun.

Gitmeden önce geliş saatinizi bildirmeniz şart biz bildirememiştik gittiğimizde ev kapalıydı, sonra yanımıza konaklayacak bir çift daha geldi onlar geliş saatlerini bildirip ok almışlar ancak onlarda bizimle beraber 2 saat beklediler. Hostel sahibi çok kaba, özür bile dilemeyip işi pişkinliğe vurdu. Elimizdeki onayda kahvaltı dahil yazmasına rağmen bu fiyata kahvaltı olmaz deyip kahvaltı vermedi. Hava bizce serindi, ek örtü istedik 5 Euro dedi, ortak tuvalete çok az tuvalet kağıdı koyuyor sabah bitmiş oluyor şampuan veriyor sabun yok. Kendi çöpünüzü dökmeniz gerekiyormuş, Velhasıl korkunçtu
Stayed 4 nights in May 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Schlechtes Preis-Leistungs-Verhältnis

Diese Unterkunft ist leider nicht empfehlenswert. Die Stadt Florenz ist sehr schön und man sollte sie auf jeden Fall in einer anderen Unterkunft genießen, wo man einen besseren Service erhält. Die Homepage täuscht falsche Tatsachen vor. Für mich eine enttäuschende Erfahrung...
Stayed 12 nights in May 2018

8/10 Good

Christophe

Disliked: Cleanliness

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruim

Preocupante.

6/10 Okay

Vladimir

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Лучше выберите другой отель

Администратора ждали около 40 мин. на улице . На этаже 3 комнаты .Внутри чисто , холодно . Концепция отеля интересна - интерьер выполнен в ретро стиле. Но! Заявленными бесплатными завтраками не кормили , хозяин объяснил, что они за дополнительную плату .Кроме того, убирали мусор из комнаты сами (в описании отеля обещали ежедневную уборку). Хозяин нервный , постоянно ворчал. Взяли чайник из соседней пустой комнаты - начал ругаться,предлагал разогреть чай в декоративном чайнике на гильзовых свечках! Кухня закрывалась на замок . В комнате - ни стаканов , ни столовых принадлежностей . Из плюсов : пешая пятиминутная доступность до набережной реки Арно , а основные достопримечательности находятся вдоль этой реки . Флоренция - прекрасна ! Ничто не может омрачить впечатлений , даже не комфортное размещение . Римские каникулы длились 3 полных дня . За это время вполне можно посетить основные значимые места : Колизей,Римский форум ( входной билет от Колизея действует 2 дня), музеи Ватикана , Пантеон, площадь Венеции на Капитолийском холме , фонтан Треви, ну и проехаться с обзорной экскурсией на красном туристическом автобусе .

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Un bon séjour

Un B&B très confortable (grande chambre et grand lit, le tout très propre) dans un quartier calme quoique un tout petit peu loin du centre. Accueil très chaleureux malheureusement, une des personnes qui gèrent le B&B n'était pas là, aussi les petits-dèj' continentaux n'étaient pas assurés. Panier de petit-dèj' très correct avec thé-café à volonté, en chambre à la place, dommage qu'on ait oublié de nous le renouveler une fois. Autre petit bémol : les toilettes dans la salle de bain partagée ce qui crée forcément des embouteillages le matin. Néanmoins nous avons passé un très agréable séjour et les prix sont très avantageux !

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

B&B proche du centre

B&B proche du centre historique mais hors zone ztl ce qui est appréciable Chambre jolie et bien équipée Salle de bains/ wc idem Nous avons été très bien accueillis par Paola la propriétaire qui nous a bien conseillés et renseignés sur les choses à voir et à faire dans la ville
Stayed 4 nights in Apr 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

B&B à fuir

Pour bien commencer dès notre arrivée nous avons dû payer 40 euros car nous sommes arrivés à 21hainsi que 24 euros de taxe de séjour (pour 4 nuits à 2 personnes) soit 64 en cash obligatoirement sans quoi il fallait prendre nos affaires et quitter le B&B (déjà payé). Nous avions également payé pour une salle externe privée qui s'est révélée être partagée avec une autre chambre. Pour le petit déjeuner il y avait une panière dans la chambre contenant en tout :2 sachets de 2 biscottes, 1 madeleine, 1 mini gâteau type "napolitain", 2 mini boites en plastique de confiture et 2 gobelets cartons ainsi qu'une petite table dans l'entrée avec un nécessaire pour se faire une boisson chaude. Pour se faire un thé ou un café il a fallut aller remplir une bouteille d'eau aux toilettes. Pour ce petit déjeuner frugal sur la table de chambre nous n'avions qu'une seule chaise. Le lendemain matin notre panière n'avait pas été remplie et nous avons dû récupérer nos gobelets dans la poubelle pour pouvoir nous faire un café. Nous avons dû quémander pour avoir un petit déjeuner pour le surlendemain ainsi que de nouveaux gobelets. Le dernier jour, il n'y avait plus de filtre à café. De plus, nous nous sommes rendus compte par mégarde que la clé de notre chambre ouvrait également la chambre d'à côté. Je ne parle pas de la crasse générale du B&B et des multiples panneaux d'interdiction ou de menace placardés partout.
Stayed 4 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

sans objet

Il était dit que nous avions droit au petit dejeuner pour le prix payé. En fait dès notre arrivée, il nous a été précisé qu'il n'y en avait pas (alors que c'est censé être un bed and Breakfast) mais à la place nous avions un "cestino" sorte de corbeille avec des produits de basse qualité dedans, (jus de basse qualité de supermarché) alors que nous pensions pouvoir faire une beau petit-déjeuner le matin (collazione).Très déçu sur ce point avec le sentiment d'avoir été trompé.
Stayed 5 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé, chambre chaleureuse, patron sympathique, à proximité des commodités, quartier paisible.
Stayed 4 nights in Feb 2018

4/10 Poor

Danila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Готовьтесь потратить пол дня на заезд

Бронировали размещение с завтраком, на месте оказалось, что завтраков нет и не бывает. Тогда почему отель b&b? Очень очень большие проблемы с заездом: ресепшн отсутствует, в обозначенные часы заезда никого из персонала не было, хотя въезжали днём. По телефонам, указанным на сайте отеля и на сайте hotels.com дозвониться невозможно, в поддержку hotels.com тоже невозможно дозвониться! Чудом нашли номер мобильного на ящике для почты в подъезде (повторяю, этот номер НИГДЕ не был указан). Хозяин отеля не говорит по английски, с трудом по телефону объяснили, что ждем уже два часа. Душевая общая и совмещена с туалетом, попасть в неё невозможно, так как много народу. Прожили 4 ночи, в номере ни разу не убирались, полотенца не меняли и даже не вынесли мусор (на сайте написано, что уборка ежедневная, а в отеле написано, что уборка каждые три дня). В ванной тоже грязно. Вся мебель старая, но не критично. Из окон дует, нет кондиционера. Можно бесплатно выпить одну чашку сомнительного чая или кофе в день. Из плюсов - номер просторный и расположение, 15 минут пешком до основных достопримечательностей. В целом не советую останавливаться в данном отеле, так как приехав на пару дней вы потеряете пол дня на заезд.
Stayed 4 nights in Jan 2018

2/10 Terrible

Bozhidar

Disliked: Staff & service, property conditions & facilities

Canceled the booking without our knowledge

On the 31st of December, we are there for 3pm check in, as everything is confirmed. I made the booking 4 months in advance,just to find out was canceled and nobody let me know,the money I paid were not refund...I have been told I am in Italy,so I do have to speak italian and find new place to stay,but is new year eve. The booking was canceled,because I bought cheap offer and the price change(at least they could let me know)..everywhere is fully booked I'm in Florence and the price is different in the last moment check in...after 4 hours looking for hotel and 3hours on the phone with expedia we found place to stay...was really stresfull! After so many travels around Europe,that was the 1st time,we were left out site on the street with our luggage,on the 31st of December
Stayed 4 nights in Dec 2017

4/10 Poor

Beatrice, Roma

Disliked: Property conditions & facilities, room comfort

Deludente sorpresa.

Siamo arrivate con mia figlia avendo scelto una camera con bagno privato esterno e ci è stato dato un bagno comune al piano di sotto la nostra stanza. Ho cercato nelle offerte un b&b che avesse una buona colazione, non la desideravo sostanziosa ma buona e vedendo le foto e leggendo delle brioches fresche o il dolce fatto dalla proprietaria ero felice della scelta fatta ma abbiamo trovato gia dal check in alle 15 la colazione in stanza con merendine confezionate e neanche un caffe' espresso da poter prendere . L'idea di alzarmi e non potermi accomodare ad un tavolino a far colazione e condividere questo piacere mi ha delusa. (Ps anche le altre ospiti parlando della colaziine sono rimaste deluse da questa scelta.)
Stayed 1 night in Nov 2017