Ratings based on 456 Verified Reviews

4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2024
5 out of 5
by A verified traveler

Posted 5 Oct 2024
The hotel is centrally located to all sites within walking distance. We got a room for four and everything was excellent I definitely recommend this hotel.
3 out of 5
by A verified traveler

Posted 30 Sep 2024
This is a basic hotel with very modest provisions located close to center for easy access to main sites. It is perfectly fine for the budget traveler. My room was clean. The desk lamp was broken and not replaced despite my request. The breakfast was simple but sufficient. No landline phones in the room. A/C worked. Shower cubicle very small. wifi worked mostly without interruption.
1 out of 5
by A verified traveler

Posted 26 Sep 2024
Bad smelling in the room and so much annoying the same problem in the environment of hotel completely dirty and dusty and mold in the bathroom Old and dirty carpet Fridge doesn’t work TV doesn’t work Air conditioning broken and very slow Room service is terrible
1 out of 5
by A verified traveler

Posted 4 Aug 2024
Dirty rooms
5 out of 5
by A verified traveler

Posted 22 Jul 2024
The Staff and morning breakfast was excellent for our two days. Ten minute walk to the center Domo area.
4 out of 5
by A verified traveler

Posted 29 Jun 2024
the room i stayed was small and an old building. which was OK given that it was summer and the AC was working. no windows though. But I want to make a special mention of the person at the reception office on 29 June 2024 ( I missed asking him his name). We missed breakfast by 15 mins and it was closed. but while checking out, he was kind enough to pack a couple of croissants, pastry and yoghurt for us. That was one of the kindest gestures (we didnt even ask for it. he offered). It is these type of people that define humanity. I am not sure if this message will reach the management of Arizona hotel but if it did and if they took time to appreciate such a kind man, i would be grateful. Hats off to that person. THank you Sir.
4 out of 5
by A verified traveler

Posted 26 Jun 2024
Helpful staff, nice breakfast, elevator, very quiet.
4 out of 5
by A verified traveler

Posted 24 Jun 2024
We were given a room with a broken air conditioner and a broken hair dryer. When we asked about the air con they immediately offered us another room or a 3 bedroom apartment nearby which turned out to be amazing. The staff was warm, friendly and constantly helpful.
3 out of 5
by A verified traveler from Naperville

Posted 19 Jun 2024
Air conditioning is not working properly, every afternoon/night we have to go down & ask them to make room cooler. It was uncomfortable to sleep due to AC not working. Enjoyed other aspects of staying in hotel.