Ratings based on 342 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Very clean ..excelent service
Comment from Hotel Management
19 Nov 2024 by Adriana, Hotel Management
Dear Francisco,Thank you very much for your vote.I hope you enjoied staying in our Guesthouse and we wait you with plesure another time.I remember to all our future guest we are 3 minutes from Station Santa Maria Novella and 6 minues from Duomo.Kind regards
by A verified traveler
Posted 12 Nov 2024
Great place, very friendly staff, convenient location, and a great view of the city.
Comment from Hotel Management
12 Nov 2024 by ioana, Hotel Management
Dear Mr. Leandro,Thank you very much for the review.We are very happy you enjoied here.We waiting you with pleasure next time.Kind regards,Ioana
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Ioana, Hotel Management
Dear Emily,Thank you very much for the vote and we are very happy that you enjoyed your staying to Apollo Guest House!Hope to see you another time!I remember to all our future guest we are 3 minutes from Station Santa Maria Novella and 6 minues from Duomo.Kind regards
by A verified traveler
Posted 31 Oct 2024
Wonderful property. The room was everything we could wish for. It is also centrally located, near the train station, about 25 minutes to the airport and easy walking to the Duomo and Baptistry. The only suggestion I would have is to upgrade the internet. It sometimes was slow and we experienced some drops.
We can easily recommend our room #5
Comment from Hotel Management
2 Nov 2024 by Criceyda, Hotel Management
Thank you for your review, I'm glad you had a good time, the staff works hard every day to give their best for our guests
by A verified traveler
Posted 31 Oct 2024
Proximity to the train station
Comment from Hotel Management
2 Nov 2024 by Criceyda, Hotel Management
thank you so much for your review
by A verified traveler
Posted 27 Oct 2024
Had a very pleasant stay at this amazing property.
Comment from Hotel Management
27 Oct 2024 by Elisa, Hotel Management
Hello we were very happy to have you as our guests and we hope you want to be it again. See you soon.
by A verified traveler
Posted 26 Oct 2024
Very clean and comfortable room in the heart of Florence!
Comment from Hotel Management
26 Oct 2024 by Elisa, Hotel Management
Hello we were very happy to have you as our guests and we hope you want to be it again. See you soon.
by A verified traveler
Posted 21 Oct 2024
This property is nisleading from the outside. Once you are in the building from the street it is charming. The lift was very handy. Once inside the actual Apollo Hoyse area it updated and modern. Beds are comfortable area is clean. Coffee service in the room a bonus and the staff friendly and helpful.
I recommend this place uf you are visiting Florence
Comment from Hotel Management
21 Oct 2024 by Criceyda, Hotel Management
Thank you for your review.
by A verified traveler
Posted 20 Oct 2024
There was no hot water so we could not use the shower or tub.
Comment from Hotel Management
21 Oct 2024 by Criceyda, Hotel Management
Thank you for your review
by A verified traveler
Posted 30 Sep 2024
Checking was easy, we felt very safe and this is a great location. The room was perfectly appointed, but we had a sewer smell both nights. Sunday night into Monday trash truck comes and is very loud, but they provide earplugs for you! Elisa was WONDERFUL, great restaurant recommendations, we were able to leave luggage in secure area by room on check out day for several hours.
Comment from Hotel Management
1 Oct 2024 by Criceyda, Hotel Management
thank you for your review
