Ratings based on 259 Verified Reviews

4.4 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 28 Sep 2024
Nice room, great location
5 out of 5
by A verified traveler

Posted 25 Sep 2024
The room was phenomenal. Newly renovated looking over the piazza. The hotel is located in the heart of where you want to be in Florence. Loved it there.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Sep 2024
5 out of 5
by A verified traveler

Posted 22 Sep 2024
Awesome and attentive staff members..cleanliness is A
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Sep 2024
5 out of 5
by A verified traveler

Posted 22 Sep 2024
Central location and proximity to restaurants etc. on the square was perfect. Clean and comfortable.
5 out of 5
by A verified traveler

Posted 22 Sep 2024
Great location. Very clean. Nice friendly helpful staff
2 out of 5
by A verified traveler from Kitchener

Posted 9 Sep 2024
Avoid if at all possible. Stay at a real hotel.
5 out of 5
by A verified traveler

Posted 29 Aug 2024
Cleanliness
5 out of 5
by A verified traveler

Posted 28 Aug 2024
Amazing location , a bit noisy at night but the hotel is beautiful
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