Ratings based on 871 Verified Reviews

3.0 out of 5
72% of guests recommend
3.0 Room cleanliness
3.6 Service & staff
3.4 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 24 Nov 2024
When we tried to refund our stay after walking in The room, we were told it was more than 15 minutes since we checked in and they would not refund us. The room was dirt, the bathroom door was missing and both door frames were busted. Staff was extremely rude and I would not recommend. Worst experience I’ve ever had
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
1 out of 5
by A verified traveler

Posted 10 Nov 2024
We checked in, and we were asked if a ground floor room was ok. That’s fine, as long as there is no access from outside was my reply. We went to the room, and found it had windows that opened, and it wouldn’t even lock. The door had a hole where the deadbolt locked, and the chain lock had been broken off the frame recently. It stunk, there were no towels (even hand towels) and the TV didn’t work.. not that I was staying there with my young daughter at that point anyway. We immediately booked a new hotel, and I’m trying to get a refund from this dump. Don’t book this place!!!!
1 out of 5
by A verified traveler

Posted 7 Nov 2024
Everything needed updated. Cockroaches dead and alive in the bathroom. Secured lock was broken off. The only reason we stayed there was because we needed somewhere to sleep for a few hours.
1 out of 5
by A verified traveler from Amherstburg

Posted 4 Nov 2024
Very tired property. Budget only. In needxof attention and repairs.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2024
1 out of 5
by A verified traveler

Posted 20 Oct 2024
The smell was terrible, very run down, horrible pillows
2 out of 5
by A verified traveler

Posted 18 Oct 2024
Near highway for easy access, restaurants near by
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Oct 2024