Ratings based on 994 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.5 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
The location cool, the road
Getting to the hotel. Iffy. Parking on property is very close quarters
Comment from Hotel Management
27 Nov 2024 by Frank, Hotel Management
Thank you for your feedback! We're glad to hear you enjoyed the location. We understand that the road leading to the hotel and the parking situation can be a bit challenging, and we appreciate you bringing it to our attention. We'll certainly take your comments into consideration as we work on improving the experience for all of our guests. We hope to welcome you back soon and provide a more seamless stay!
by A verified traveler
Posted 23 Nov 2024
Staff was professional, friendly, and great customer service!
Comment from Hotel Management
24 Nov 2024 by Oshane RediResponse Specialist , Hotel Management
Dear Sarita, Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS FLINT. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the professional staff and great customer service. Red Roof goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Oshane Red Roof Management RediResponse Specialist
by A verified traveler
Posted 9 Nov 2024
Really nice
Comment from Hotel Management
9 Nov 2024 by Frank, Hotel Management
Thank you for the feedback, hope to see you again :)
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Frank, Hotel Management
Thank you for the feedback :)
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Frank, Hotel Management
Thank you for the feedback :)
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Recordo, Rediresponse Specialist, Hotel Management
Hello Nicole, It's thrilling to see your 5/5 score following your recent stay at the HomeTowne Studios by Red Roof Flint. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
by A verified traveler
Posted 16 Sep 2024
Very ghetto. Pool wasn't open. Wnen i pulled up ppl were sitting on top of their cars being loud smoking weed.
by A verified traveler
Posted 5 Sep 2024
The air didn't work, but over all it was ok.
Comment from Hotel Management
9 Sep 2024 by Gabrielle RediResponse Specialist, Hotel Management
Dear Carl,Thank you for your review following your stay at HomeTowne Studios by Red Roof Flint. I am happy that your stay was okay. However, you stated that the air didn't work, which was saddening to read. I have shared your concerns with management. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist
by A verified traveler
Posted 21 Aug 2024
Room was extremely wet and smelt of bleach upon arrival and the washroom has a slight leak. Staff was nice.
Comment from Hotel Management
21 Aug 2024 by Fadi, Hotel Management
Thank you for your feedback. I’m glad to hear you found our staff to be nice. I apologize for the issues you encountered with the room. We ensure all rooms are cleaned before check-in, and it’s concerning that you found the room wet and smelling of bleach. The slight leak in the washroom is also noted, and we will address it promptly. Your comments help us improve, and we appreciate you bringing these matters to our attention.
by A verified traveler
Decent hotel, rough part of town
Posted 20 Aug 2024 on HotelsThe staff was courteous and the room was pretty decent, be forewarned though that the area where the hotel is located is kind of sketchy so it's not the safest stay you'll have. On about the third or fourth day of my stay there was an incident in the lobby where during the night a glass door was shattered, luckily I was in my room woth the door secured so didn't notice until I left in the morning to visit family(which is why I was on the trip.
Overall if you're travelling solo and are cautious of your surroundings this can be a good inexpensive hotel to stay at, if you are travelling with your family I'd consider a hotel in a safer part of town.
Comment from Hotel Management
21 Aug 2024 by Fadi, Hotel Management
Thank you for your review. I’m glad to hear you found our staff courteous and the room decent. I’m sorry to hear about the incident in the lobby and understand your concerns about the area. We take safety very seriously and will address this situation to ensure our guests’ well-being. We appreciate your feedback and hope that if you choose to stay with us again, you’ll have a more positive experience.
