Ratings based on 376 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
I love this property
Comment from Hotel Management
4 Jan 2025 by Holiday Inn Club, Hotel Management
It’s always our aim to make sure owners and guests have positive experiences, and your feedback is much appreciated. Thank you for sharing your rating with us.
by A verified traveler
Posted 23 Dec 2024
The workers were really nice
Comment from Hotel Management
23 Dec 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
Thank you for taking time to share your kind rating! We hope that this is only one of many fun vacations we will host for you. Come again soon!
by A verified traveler
Posted 8 Dec 2024
Staff was friendly, rooms were nice and clean.
Comment from Hotel Management
9 Dec 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
We know we have done something right when we hear feedback like this! Thank you for taking time to share your comments with us. We hope we'll see you again soon!
by A verified traveler
Posted 2 Dec 2024
Great place will be back
Comment from Hotel Management
3 Dec 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
We know we have done something right when we hear feedback like this! Thank you for taking time to share your comments with us. We hope we'll see you again soon!
by A verified traveler from Rockwall
Posted 18 Nov 2024
Loved all the different activities to do with our children 14 & 11. The rooms are a little bit dated, but we’re clean and spacious.
Comment from Hotel Management
18 Nov 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
We love to see this! Thanks a million for taking the time to rate your stay at the Villages resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.
by A verified traveler
Posted 12 Nov 2024
We only stayed for one night; but, will certainly hope to go back again for a longer stay.
In November, the sun sets early—so, after checking in at 4pm and taking our boat to the marina and making the arrangements to place it in a stall overnight, we were really out of daylight to explore the property. We were thankful there was still time to order food from the restaurant (grill.) Everything that we saw was very clean and inviting. Our villa was a very pleasant place. We had some time to relax on the balcony before going to bed. We planned to be on the lake early in the morning.
I appreciate everyone who made our stay enjoyable. We had personal encounters with the front desk staff and those preparing food at the grill. Knowing, there are many people we don’t see, who work hard to make this place desirable and accommodating. Thanks
Comment from Hotel Management
13 Nov 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
5 star vacations are what we strive for at the Villages resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
by A verified traveler
Posted 4 Nov 2024
Best bed we have slept in in a while and so peaceful!
Comment from Hotel Management
5 Nov 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
We love to see this! Thanks a million for taking the time to rate your stay at the Villages resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.
by A verified traveler
Posted 20 Oct 2024
We booked for a girls family get-away to see the Tyler Rose Festival Parade. We had 4 adult women, a teenager and a 2 year old. We had a blast! We attended a painting class, played in the water park and arcade, had snacks and drinks at the cafe, hung out by the fire, and had family time in the spacious rooms! We loved that it was gated and had a washer/dryer with available soap! It was great to go home with clean laundry! The two year old especially enjoyed the deep jetted tub!
Comment from Hotel Management
21 Oct 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
It warms our hearts to be able to play a special part in families' vacations! It's our aim to make sure guests of every age, from the young to the young-at-heart, can find something fun to do and experience great service along the way. Thanks for sharing your comments with us. We hope to see you again for your next visit to the area!
by A verified traveler
Posted 17 Oct 2024
Great place to take the kiddos at a very reasonable price.
Comment from Hotel Management
18 Oct 2024 by Holiday Inn Club Vacations, Hotel Management
What a delight to see your kind rating. It’s been our privilege to host families for over 30 years, and it never stops being fun for us! We hope to see you again soon at The Villages Resort.
by A verified traveler
Posted 4 Oct 2024
Loved the place and space but the floors were very dirty upon arrival.
Comment from Hotel Management
6 Oct 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
We love to see this! Thanks a million for taking the time to rate your stay at the Villages resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.
