Ratings based on 120 Verified Reviews
1.9 Room cleanliness
2.5 Service & staff
2.1 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
The sink did not have a lever to open the drain, so I had to use the bathtub to brush my teeth. The only bath towel available was NOT washed and still had hairs from the previous guest as well as stains in the towel. Same thing with the bed. The pillows were also not fluffed and were not comfortable
by A verified traveler
Posted 2 Nov 2024
It was quick and nice view of parking lot
by A verified traveler
Posted 25 Oct 2024
by A verified traveler
Posted 19 Oct 2024
Ever thjng
by A verified traveler
Posted 17 Oct 2024
Run away. I checked in an hour ago and am still waiting for maintenance person to come. No outlet covers by the sink, wall coming off of the shower, no toilet holder. And even though I told the front desk I wanted to go to bed they would not give me another room told me I had to wait my turn for maintenance man.
by A verified traveler
Posted 9 Oct 2024
They have bugs
by A verified traveler
Posted 3 Nov 2023
The room had a smell of sewer, broken mirror and a dirty towel with brown liquid dripping from it. I refused to stay in the room, and the was unable to give a refund.
Comment from Hotel Management
4 Nov 2023 by Sharma RediResponse Specialist, Hotel Management
Hello Neal, We are sorry to hear about your recent experience at the RED ROOF INN FLINT - BISHOP AIRPORT. We strive to provide guests with all the comforts of home so it saddens us to learn that your stay fell short of your expectations due to the foul odor in your room, the broken mirror you mentioned, and the other issues highlighted. I have shared your comments with management to address your concerns.In the future, should you stay with us again, please contact our front desk immediately to ensure you re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours, Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 26 Oct 2023 on Orbitz
by A verified traveler
Posted 25 Oct 2023
This place should be shut down by the health department. I got a refund and slept in my car with my husband. Roaches everywhere crawling on the bed, no towels or wash cloths, bed wasnt made, filthy sheets with cigarette burns, sticky floors, bullet holes in the window.....Other people complaining about the smell of urine in their rooms. I think i got a refund bevause of the pictures and the girl at the front desk felt sorry for us. The refund took a few days to come through and we couldn't get another room until my husband's check hit the bank. We drove 12 hours and that disgusting place didn't help. You couldnt even take a shower or crap it was so disgusting. And its in a sketchy, unsafe area. Run...
Comment from Hotel Management
29 Oct 2023 by Sharma RediResponse Specialist, Hotel Management
Dear Leanne,I appreciate you sharing your feedback following your stay at the RED ROOF INN FLINT - BISHOP AIRPORT. I was saddened to read that your stay fell short of your expectations due to the insects you reported, lack of the linens you mentioned, the bed not being made upon check-in, and the other highlighted concerns. Nevertheless, it's good to hear that you were given a refund. Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Never again
Posted 22 Oct 2023 on HotelsWasn’t even able to stay here bc they overbooked somehow and the room I booked was given away which pissed me off as I was checking in after work at 2am and ended up driving home hr and 30 min away and back to work at 8 am next day
Comment from Hotel Management
2 Nov 2023 by Sharma RediResponse Specialist, Hotel Management
Thank you, Josh, for the feedback about your experience at the RED ROOF INN FLINT - BISHOP AIRPORT. I sincerely apologize for any inconvenience caused due to the situation you mentioned regarding your reservation. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your review and I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Very truly yours, Sharma Red Roof Management RediResponse Specialist
