Ratings based on 27 Verified Reviews
5.0 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Only disappointment was breakfast offering
Posted 16 Oct 2023 on HotelsWe picked this hotel as we were driving through the Alps returning to Munich from Zermatt. It was a one night stay and unfortunately we did not know that the day of our check out was the day they close for a break before the winter season. We paid for breakfast, but as it was the last morning they would be open, the offerings were slim. We made due with what their was, but an option for an egg would have been nice. Other than that we absolutely enjoyed our stay. Small but very comfortable and efficient room with a great view, a very comfortable bed with great bedding, small but great shower with fantastic water pressure. A real perk for us was free use of a washer & dryer, along with the detergent also provided. Check in was very modern and efficient, the key options for your smart phone a real perk. The staff was delightful and there seems to be much to offer in both relaxation and activities. We would choose this hotel for a return trip and a longer stay.
Once again the only thing I would recommend is that the option to include breakfast at a fee should either not be available or priced less when they are preparing to close for the season. What they did offer was good quality, just overpriced for what there was.
by A verified traveler
Cute hotel, relaxing stay
Posted 16 Sep 2023 on HotelsCheck-in was done through the website which was great, as we arrived late and we could get to our room quickly and smoothly. Doors open with a digital key, through an app.
Super clean room, however very minimalist: no wardrobe to properly unpack stuff but there were only two shelves and a few hangers, no table, one chair (but at least there were two nightstands), no minibar.
The balcony is essentially shared, separated by two thin ropes from both sides, so not much privacy as the neighbors can see into your room—I would highly recommend updating the pictures on the website as they are very misleading, as it looks like the rooms have their own separate balcony.
I wish there was ventilation in the bathroom as it was horribly humid after ever shower. Loved all that natural wood design throughout the entire hotel. Big, comfy bed.
Breakfast is excellent with lots of high quality food items, freshly made eggs and excellent coffee. Super quiet place; easy to relax. We had dinner there once and everything was phenomenal.
There’s also a washer and a dryer in the basement—self service but free; very useful.
Overall a great stay.
by A verified traveler
Posted 16 Jul 2023
Such a gorgeous property, completely refurbished, clean and had a lovely mountain cabin vibe. Loved the dining room because it not only had a gorgeous view of the mountains but you could sit there and do work any time, which unfortunately I had to bring with me. The staff were so lovely and accommodating. I also loved the yoga studio, which I had all to myself in the mornings. The view from our room was amazing.
I gave the property 5 stars because we loved our stay. My only suggestion would be to put a TV in the room, we would have loved to watch the tennis. Also a mini fridge would have been nice too and a balcony so we could sit there and admire the gorgeous views.
Comment from Hotel Management
17 Jul 2023 by Anita, Hotel Management
Thank you Erika for the nice words, happy you enjoyed your stay with us.
by A verified traveler
Posted 9 Jul 2023 on Hotels
Great experience overall, but the
by A verified traveler
Posted 10 Apr 2023
Such a wonderful chalet! Remodeled, clean, and modern. Keyless system on the phone. Amazing hospitality! Would love to come back, stay here again, and MTB in Laax
Comment from Hotel Management
10 Apr 2023 by Flem Mountain Lodge, Hotel Management
Hi Brian, thanks so much for the nice words, it was a pleasure having you and your daughter stay with us! Hope to see you in summer for some biking.Regards,Caro & The Lodge Team
by A verified traveler
Perfect Stay ... warm and friendly - inviting !!!
Posted 5 Mar 2023 on HotelsBeautiful located, new and clean, well designed, comfortable bed, small and very tasty Breakfast-Buffet (but nothing is missing!), very friendly stuff, just perfect... will come back for sure !!!
Comment from Hotel Management
6 Mar 2023 by Flem Mountain Lodge, Hotel Management
Thank you for visiting Martin, we are happy you liked your stay with us. Hope to welcome you soon again. Regards, Anita
by A verified traveler
Posted 14 Feb 2023 on Hotels
by A verified traveler
Posted 19 Aug 2022 on Hotels
by A verified traveler
Posted 13 Oct 2024
by A verified traveler
Posted 4 Aug 2024 on Hotels
