Ratings based on 117 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2024
Rooster in garden makes a homely feel together with sound of ocean. Beach chairs and umbrellas just a step down from room we were in. Open restaurant. Is pleasant looking out over activity of boats taking out tour groups or and the sunset. Bathroom condition is tired and no towel rails. Supermarket close by which is handy as there is fridge, kettle and 4 burner hot plate but no supplies or water. There are some nice restaurants and some clothing and boat tour shops very close. P
Comment from Hotel Management
8 Oct 2024 by L'equipe Reservation, Hotel Management
Dear Madam Susan Pike,We thank you for taking the time to leave us a review from your stay with us.The positive feedback will surely be shared amongst the team, and we have taken note regarding the water supply and shall address same to the concern department.We look forward to welcome you in the near future.Thank you & Kind Regards,The Reservations Team.
by A verified traveler
Posted 15 Apr 2024
Only gave 4 stars as we thought the food quality was not as good as last year when we visited
Good points
Great staff and the hotel is doing some renovation would stay here again the local area is nice good choice of restaurants
With a bit of effort this hotel could be 5 star
Comment from Hotel Management
4 Jun 2024 by Villas Caroline Team, Hotel Management
Hello David,thank you for your positive feedback and comments which will help us to grow better.Hope to see you in a near future.Best regards,Cathie
by A verified traveler
Posted 12 Apr 2024
Great beach and location. Rooms were spacious and clean a bit dated but still very nice.
Comment from Hotel Management
4 Jun 2024 by Expedia Team, Hotel Management
Dear Grace,Thank you for your positive feedback.We hope to see you in a near future.Thank you,Cathie
by A verified traveler
Posted 12 Apr 2024
We loved our stay at Villas Caroline. We visited for our friend’s wedding on the beach, which was beautifully organised by the hotel. Our room was a welcome cool temperature from the heat outside. The balcony overlooking the sunset was a great way to spend our evenings. Staff were always happy to help, whether it be food requirements, taxi booking or spa services, any request we had they were happy to help. We can’t imagine staying anywhere else on the island.
Comment from Hotel Management
13 Apr 2024 by L'equipe Reservation, Hotel Management
Dear Melissa,We thank you for taking your time sharing your feedback with us.We are more than happy to have welcomed you in our establishment and rest assured your positive feedback shall be shared amongst the team.You have made our day ! :)We look forward to welcoming you in our establishment in the future.Kind Regards,The Reservation Team
by A verified traveler
Posted 24 Jun 2023
Pros: safe parking. The hotel is in front of the beach. Excellent staff. Clean rooms. Good beds.
Cons: no wifi in rooms. Need to be outside in the lobby area to get wifi. Rooms needs updating. Some rooms have no safe.
During our stay the room next door was being renovated. There were loud noises and dust. When we notified management we were promptly moved to another room.
Overall this is a good place to stay if you want a beachfront and safe car park. The staff are really good. I would recommend this hotel as it is good value for money. Will definitely use Villas Caroline again.
by A verified traveler
Honest opinion
Posted 9 May 2023 on HotelsThe room is comparatively small. No drinking water bottles, tea/coffee amenities in the room as other similar hotels. Bed in not comfortable and sound emitted squeaky. Bath facility very cramped-up. Breakfast was good. Staff is courteous. Hassle free check in and check out. Beach area is clean and enjoyable.
by A verified traveler
Posted 8 May 2023
No comment
by A verified traveler
Posted 5 May 2023
Good hotel nice staff and food and beverage were good
Hotel in need of updating but did not spoil our enjoyment of our holiday
Great evening entertainment
Will stay again
by A verified traveler
Good for Breakfast only - BYO Croissant!
Posted 27 Feb 2020 on Hotels
The best thing about Villas Carolina is its beach location and the room
We always makeour bookings 3-4 months in advance and inform the hotel that we DO NOT want ground floor room!
They were not able to take this into account .... after 2 days of staying in a narrow ground floor room we got the desired.
If this or similar room could be confirmed to us after booking, we would certainly book this hotel again Breakfst only for a few weeks in the future :-)
However, in relation to other hotels 3 and higher star rating, room and beach are the only motivating reasons.
Although people are quite nice and some even exceptionally striking service and guests well-cared.
The majority who shape the overall picture are "Indian mentality corresponding" slowly shuffling through, perception-blind waiters. Supervising staff playing on their cell phones, brainlessly immune to any improvement measures. Examples:
unacceptable loud disco music in the only open air bar. without any age group Guests ...
To book"all incl" only for to includ food, wine, bier drinks is not even worth it if one pay prices that exceed those of 5 star hotels. But escecially not because the kitchen creativity is cased in Indian defined barriers. Breakfast: A simple «unsweetened» croissant - missing, instead plenty of typical dripping sweet overweight-preserving pasterie..
The same with the evening desserts... and the food, majority wise typical Indian cardamom spiced dishes..
by A verified traveler
Posted 30 Oct 2019 on Lastminute
Very clean and tidy room except that there was a kettle in the room with no tea or coffee or milk supplied
