Ratings based on 389 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Mississauga
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by CR , Hotel Management
Dear Robert,We are sorry to know that you were not fully satisfied with our services. We shall be glad if you could share more about what specifically you found lacking. Your feedback is really important to us. Kind regards,Clency ROMEOGeneral Manager
by A verified traveler
Posted 10 Nov 2024
Welcome was amazing. Very courteous staff. The hut style bungalows are fabulous. Atmosphere and surroundings ideal.
We had problems with our bathroom and tv. The tv was sorted but bathroom shower needed proper ventilation and fittings.
Overall our family had beautiful memories to cherish forever. Thanks 🙏
Comment from Hotel Management
11 Nov 2024 by CR , Hotel Management
Dear Bharati,Thank you so much for your wonderful feedback! We are thrilled to read that you enjoyed your stay and found our staff to be courteous. It is great to know that you loved the hut-style bungalows and the atmosphere of the surroundings.We apologize for the issues you faced with the bathroom and appreciate you bringing them to our attention. We are glad the issue with the TV was resolved promptly and will ensure that the ventilation and fittings in the bathroom are addressed for future guests.We are delighted that you and your family created beautiful memories during your time with us. We hope to welcome you back for another amazing stay in the future! Kind regardsClency ROMEOGeneral Manager
by A verified traveler
Posted 10 Nov 2024
Venue was good but the selection in the restaurant for vegetarian was poor
Comment from Hotel Management
11 Nov 2024 by CR, Hotel Management
Dear Jawahar,Thank you for your feedback! We are glad to know that you liked the venue. We apologize that the vegetarian options at the restaurant didn’t meet your expectations. Your input is valuable, and we shall make sure to pass it along to the Executive chef for consideration. We hope to provide a better experience on your next visit!Kind regards,Clency ROMEOGeneral Manager
by A verified traveler
Posted 25 Oct 2024
10/10!
Comment from Hotel Management
25 Oct 2024 by CR , Hotel Management
Thank you, Dana for the 10/10 ratings on Expedia, we are happy you enjoyed our resort! Kind regardsClency ROMEOGeneral Manager
by A verified traveler from Vieillevie
Posted 5 Oct 2024
Everything about the hotel is just spot on. The stars of the show are undoubtedly the staff.
Comment from Hotel Management
7 Oct 2024 by CR , Hotel Management
Dear Raymond, Thank you for sharing your comments and ratings on Expedia, we are happy to know you enjoyed our services and facilities. It will again be a pleasure to welcome you back to La PirogueKind regards,Clency ROMEOGeneral Manager
by A verified traveler from Longmont
Posted 15 Aug 2024
Great location. Individual bungalows are nice although dated inside. Buffet variety could be better
Comment from Hotel Management
16 Aug 2024 by CR , Hotel Management
Dear Mr Lee Man Cheong,We thank you for choosing to stay at La Pirogue and for sharing your comments online, we regret that the resort did not entirely lived up to your expectations. We hope to have the pleasure of welcoming you back again soon.Kind regards,Clency ROMEOGeneral Manager
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
16 Aug 2024 by CR , Hotel Management
Dear Reena, Thank you for choosing to stay at La Pirogue and for rating us 10 on 10 on Hotels.comIt will be a pleasure to welcome you back again soon.Kind regards,Clency ROMEOGeneral Manager
by A verified traveler
Posted 27 Jul 2024
Lovely beach front location. Very clean. Friendly staff. Food was great with enough vegetarian options
Comment from Hotel Management
29 Jul 2024 by CR, Hotel Management
Dear Chris,Thank you for sharing your holiday experience online, we are happy you had an enjoyable time with usWe look forward to welcoming you back again soon Kind regardsClency ROMEOGeneral Manager
by A verified traveler
Posted 10 Jul 2024
Comment from Hotel Management
12 Jul 2024 by CR , Hotel Management
Hi Kathleen,Thank you for choosing La Pirogue for your recent stay at La Pirogue, we are glad you enjoyed our services and facilities. It will again be a pleasure to welcome you back to La PirogueKind regardsClency ROMEOGeneral Manager
by A verified traveler
Posted 25 Apr 2024
My review is on the Sister property Sugar Beach as we received a free upgrade to stay there which was way better. The Sugar Beach property was very well maintained beautiful and updated we really enjoyed our stay, lots of loungers by the adult pool and lots of space on the beach and great rattan covered beds on the beach and nature built umbrellas. The Buffet had a lot to offer and staff tried there best but it was so busy they had issues with one of there coffee water machines and there was not enough coffee/tea cups every morning. We enjoyed two dinners at restuarants on site and they were great. (Buddha Bar and Citronella)
Comment from Hotel Management
26 Apr 2024 by CR, Hotel Management
Dear Karla,Thank you for sharing your comments on Expedia, we are glad you enjoyed your time at Sugar Beach and do hope you will visit us again very soon.Kind regardsClency ROMEOGeneral Manager
