Ratings based on 1,806 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Clean and quiet facilities
by A verified traveler
Posted 21 Nov 2024
Clean Room, not to far from the store. Restaurant is near
Comment from Hotel Management
21 Nov 2024 by Green Tree Inn, Hotel Management
Marjorie,Good am! We are glad to hear that the Green Tree Inn was a great experience during your recent trip.Thank you,
by A verified traveler
Posted 19 Nov 2024
Bedding, sheets and shower was clean. Mattress was very flimsy. Upon our arrival the staff ask us to pay additional $5.50 for hidden expanses. While we booked the room through Expedia and paid all the expenses in advance, we had to pay the extra expenses and called Expedia, they were nice and reimburse us the money.
The moral of the story is that, if you book the hotel be ready to pay extra money at the registration desk.
Comment from Hotel Management
19 Nov 2024 by Green Tree Inn, Hotel Management
Bahman,We do appreciate your stay as well as your review. We do, however, charge a 5 property fee of which is listed on the Expedia Website as this may have been over looked.Thank you
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Green Tree Inn, Hotel Management
Miguel,Hello! We definitely appreciate your stay as well as your review during your recent stay.Thank you,
by A verified traveler
Posted 13 Nov 2024
Great service
Comment from Hotel Management
13 Nov 2024 by Green Tree Inn, Hotel Management
Good morning!We are glad to hear that your experience here at the Green Tree Inn was a great one during your stay.Thank you & We appreciate your business
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Green Tree Inn, Hotel Management
Catherine,We do appreciate your stay as well as your review.Thank you,
by A verified traveler
Posted 10 Nov 2024
Great location, friendly staff, clean room
Comment from Hotel Management
11 Nov 2024 by Green Tree Inn, Hotel Management
Gahyeon,We are glad that the Green Tree Inn was your chosen destination here in beautiful Flagstaff.Thank you & look forward to your next stay!
by A verified traveler
Posted 10 Nov 2024
It’s very noisy with heavy traffic all night, the water didn’t get hot in the morning for shower and they claimed free fee for pets which is not true. When i checked in I had to pay for my dog, which I don’t mind . What bothers me it’s the false advertising about pet’s fee.
Comment from Hotel Management
11 Nov 2024 by Green Tree Inn, Hotel Management
Jacquelinne,We do appreciate your stay as well as your review.Thank you,
by A verified traveler
Posted 8 Nov 2024
Convenient and walking distance to shop and nearby NAU
Comment from Hotel Management
8 Nov 2024 by Green Tree Inn, Hotel Management
Paulette!Hello - We definitely appreciate your stay as well as your review.Thank you,
by A verified traveler
Posted 6 Nov 2024
Nice
Comment from Hotel Management
6 Nov 2024 by Green Tree Inn, Hotel Management
Michael,We definitely appreciate your stay as well as your review.Thank you
