Ratings based on 16 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by fernando
Posted 20 Feb 2017 on Hotels
Recommended
for Everyoneby A verified traveler from Saskatchewan, Canada
Excellent Staff!
Posted 29 Dec 2015
Pros: ALL the staff were so accommodating as my luggage did not arrive with me when my flight arrived in Rome and was not going to be delivered to Fiuggi un
Cons: I am always cold so I found the hot water was not hot enough and I attribute that to the hot water heater and setting.
Location: Fabulous location close to everything, shopping, bars/cafes, historic sites etc.
ALL the staff were so accommodating as my luggage did not arrive with me when my flight arrived in Rome and was not going to be delivered to Fiuggi until late the next day. They provided me with a toothbrush, toothpaste a bath robe, slippers and extra blankets and a complimentary beverage. And when they found out I was a vegan they went out and purchased rice milk which was soooo kind so I could have cereal in the morning. The Breakfast buffet was lovely providing an assortment of cereals, fruit, yogurt, cheeses, meats, eggs. bread for toast, croissants, cakes, coffee and tea. The room was so clean, comfortable, warm and quiet!! The staff even went the extra mile to provide me with a personal wake up call by knocking on my door as the hotel is not set up for wake up calls. They truly were exemplary in every way and I am grateful for all the extra kindness shown to me during my stay!!
by sandra from new york
Relaxing environment with a really nice staff
Posted 1 Nov 2015 on HotelsThe hotel staff was extremely attentive and helpful. The hotel was situated in a garden with a nice fountain in the entrance. The locale was very relaxing.
Unfortunately, when I stayed there at the end of October, there was renovation work taking place at the hotel and my room had the unpleasant smell of plaster dust and paint in the air. The staff informed me that I was the only guest in the hotel on the night I arrived, and the two employees who were there when I arrived seemed surprised that I had arrived with a reservation. They were not expecting guests.
If it were not for the temporary renovation work, the hotel might have had the highest rating for cleanliness and a higher valuation for hotel condition.
by Lorrain from naples
Friendly clean hotel
Posted 1 Apr 2015 on HotelsGreat friendly hotel centrally located. The staff were very helpful and the hotel was clean.
Comment from Hotel Management
18 Jul 2015 by Lara, Hotel Management
We really thank you for staying with us. It has been a real pleasure, and hope to have you back here witha lot of new things to offer.
by Mercuri
Posted 15 Aug 2017 on Hotels
Tutto nella norma unico cosa la camera do ho soggiornato non c'era aria,cassa forte,frigo bar quindi non ci tornerei con i bambini.È una struttura a gestione famigliare,un tropo è come si loro abbiamo li.nel complesso ci sta.
by oris
un albergo che dovrebbe ristrutturarsi veramente
Posted 27 Mar 2017 on HotelsUna stanza per due persone con meno di 15 metri quadrati e tre grucce nell'armadio ad un'anta, quindi per una persona ... neppure una mensola dinanzi allo specchio del bagno.
Posti macchina dichiarati nel depliant della prenotazione inesistenti poichè il piazzale antistante l'entrata al massimo può contenere ordinatamente quattro automobili !!
by Gennaro from Aversa
*** Buon Albergo *** Consigliato
Posted 20 Feb 2017 on HotelsSiamo stati per una notte in HB tutto bene dalla cena buona alla colazione ottima.
Albergo pulito e gestito bene. Un po datata la struttura e dispone di pochi posti auto. Consigliato ad ogni modo per l'ottimo rapporto q/p.
by SILVIO
Non tornerei
Posted 13 Feb 2017 on HotelsÈ opportuno evidentemente evitare le camere in offerta. La mia era minuscola, senza comodini, frigo vuoto e caldo eccessivo
by A verified traveler
Posted 31 Oct 2016 on Hotels
- Vantaggi: personale cortese e posizione dell'hotel.
- Svantaggi: Camera veramente piccola, assenza comodini, wifi scarsissima, parcheggio auto pressoché inesistente, e centro spa chiuso nel periodo invernale.
by A verified traveler
Penoso
Posted 7 Dec 2015Ho dormito solo una notte con la mia famiglia perché sono arrivato la sera tardi. Il mattino seguente sono andato via pagando la notte trascorsa
