Ratings based on 326 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Aug 2024
Comment from Hotel Management
29 Aug 2024 by booking office, Hotel Management
Mi dispiace per la sua valutazione. Spero abbia avuto modo di segnalare il suo disagio direttamente in hotel
by A verified traveler
Below average
Posted 13 Sep 2022 on HotelsAverage hotel in terms of hardware. Feels quite dated. What pushed it below average was the free carpark being full so had to use paid street parking in front of the hotel.
Comment from Hotel Management
14 Sep 2022 by Booking Office, Hotel Management
Dear guest, sorry for the review. We communicate everywhere that parking is not guaranteed and up to availability
by A verified traveler
Posted 12 Nov 2019 on Hotels
Great hotel in a lovely town. The spa is excellent and facilities really good
by A verified traveler
Posted 30 Sep 2019
All the facilities of the hotel are excellent. Good location
Comment from Hotel Management
8 Oct 2019 by Reception, Hotel Management
Thank you very much!
by A verified traveler
Pleasant and comfortable
Posted 20 Jul 2019 on HotelsPleasant and comfortable hotel with a rich and very tasty breakfast offer.
A small minus of my room was the bathroom: It was very clean, but there were silverfish around the shower during my whole stay. Several silverfish jumped out of the bath mat, which was placed at the edge of the shower, as I unfolded it. Also the hand shower in the shower did not function, the button for switching was obviously broken. This ended with a partially soaked floor and me finally shivering in the shower until the water from the overhead shower turned hot. I would not have expected either in a hotel of this category. I stayed there only one night, so didn’t bother to complain to the staff, but it would be nice if the hotel management could solve the problem. Apart from that (and the really slightly annoying lift), I would like to stay there again at any time.
by A verified traveler
Ambasciatori Place Hotel
Posted 19 Jul 2019 on HotelsThe only thing negative was the crowd of guests smoking at the front door.
Comment from Hotel Management
22 Jul 2019 by Reception, Hotel Management
Thank you very much!
by A verified traveler from Holmfirth
Posted 6 Jun 2019
Beautiful hotel & Spa. Lovely staff and excellent food. All the facilities were very good especially the Spa. A very relaxing and wonderful place to spend time.
Comment from Hotel Management
18 Jun 2019 by Reception, Hotel Management
Thank you very much!
by A verified traveler
Posted 23 May 2019
Comment from Hotel Management
25 May 2019 by Reception, Hotel Management
Grazie mille per l'ottimo giudizio
Cordiali Saluti
by A verified traveler
Posted 10 Mar 2019
This property had a very nice spa. The area has many historical sites worth visiting.
Comment from Hotel Management
11 Mar 2019 by Reception, Hotel Management
Thank you very much!
by A verified traveler
Posted 17 Feb 2019 on Hotels
Very good breakfast, very comfortable room despite a bit noisy, only negative thing was the slow check in. Spa has much to offer. Overall a pleasant stay
Comment from Hotel Management
26 Feb 2019 by Reception, Hotel Management
Thank you very much!
