Ratings based on 43 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Magic place
Posted 17 Sep 2022 on HotelsAmazing place. Beautiful nature, quiet and peaceful. Very family friendly. The cabins are cute and cozy traditionally decorated. Would love to come back.
Comment from Hotel Management
19 Sep 2022 by Mitarbeiterin Naturel Team, Hotel Management
Dear guest, thank you very much for your great review! Happy to hear that you enjoyed your stay. We would love to welcome you again in the future! Kind regards, your team Naturel
by A verified traveler
Posted 28 Jul 2022 on Hotels
Comment from Hotel Management
16 Aug 2022 by Mitarbeiterin Naturel Team, Hotel Management
Lieber Gast,
herzlichen Dank für Ihre Bewertung. Schön, dass Sie sich wohl gefühlt haben bei uns. Alles Liebe, Ihr Naturel Team
by A verified traveler from Oak Ridge
Posted 29 Jun 2022
What a hidden gem in a beautiful location! We were a bit shocked when we drove up and realized how adorable this place is in person. Our weekend was a bit crowded with a wedding and what appeared to be some company retreat so the common area played loud music and had lots of dancing and laughter until late at night. Building #3 is near the common area so if you’re looking for quiet evenings you may want something further from there. We were in an upstairs apartment with no AC that we could find, it was hot at bedtime, but the night cooled off well. Reception keeps certain hours and after that it’s a calling service. I asked about doing laundry and told where it was but didn’t know I needed a token from reception to use the washer, make sure you ask for a token!! The laundry machines weren’t perfect and I had a hard time getting the dryer to work.
Breakfast was really good the evening dinner buffet was AMAZING! Our room had everything in the kitchen you would need to make your own snacks while visiting. A nice feature were towels and a towel bag as well as a bag to carry for a hike.
Overall, we would love to come back to this hotel and spend more time. Next time, I would plan on packing my own fan, spending more than one night, and not using it as my laundry stop so I can enjoy a bit more. It felt so safe for our family with kids running and playing.
Comment from Hotel Management
29 Jun 2022 by Mitarbeiterin Naturel Team, Hotel Management
Dear Karry,
thank you so much for your review and the kind and honest words. We would really love to welcome you again in the future. Kind regards, your team Naturel
by A verified traveler
Posted 24 May 2019 on Hotels
Comment from Hotel Management
27 May 2019 by Claudia, Hotel Management
Thank you for your review. Kind regards, the Naturel-Team
Recommended
for Everyoneby A verified traveler
Posted 18 Jul 2016
This is a very kid friendly resort. Peacefull location with beautiful views
by Shaul
Posted 4 Oct 2015 on Hotels
Comment from Hotel Management
19 Mar 2016 by Claudia, Hotel Management
thank you for your reviw, Shaul.
br claudia, naturel-team
by A verified traveler from new york
this hotel has a horrible servise.
Posted 7 Jan 2012 on Hotelsfor the breakfast they give you herring......
hot water was always gone.
rooms are very small..
good sauna..
good club for children.
very poor service.
by A verified traveler
Posted 5 Aug 2024
Het is een hele leuke accommodatie en is fijn gelegen. Voor kinderen is er genoeg te doen, ze staan echt vooraan op dat park en tijdens het diner is er een speciale kaart voor hun.
Het klimpark op de plattegrond is echter niet meer intact, met de hitte was het ook erg warm in de huisjes. Maar wij hebben echt enorm genoten en vonden de tijd veel te snel gaan!
by A verified traveler
Posted 30 May 2024
Schöne Sauna
by A verified traveler
Posted 8 Oct 2023
Preis-Leistung passt hier gar nicht zusammen
Comment from Hotel Management
17 Oct 2023 by Mitarbeiterin Naturel Team, Hotel Management
Lieber Jörg, vielen lieben Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu schreiben. Es tut uns wirklich sehr leid, dass unser Angebot nicht Ihren Erwartungen entsprochen hat. Wir würden uns über eine persönlichen Nachricht mit Ihrem Feedback und den konkreten Punkten, die nicht nach Ihren Vorstellungen waren, wirklich sehr freuen. So können wir uns verbessern und unseren Gästen erstklassigen Service bieten. Herzlichen Dank und alles Liebe,
