Ratings based on 111 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
Nice place. Clean spacious rooms. Ours had a balcony, which was nice. Only problem was at checkout. The front desk said we needed to pay, even though we pre-paid through Expedia. I refused, which caused a small kerfuffle. I opened the expedia app and chatted with a live agent... who called the hotel directly. Seems like the arrangement between the hotel and Expedia was not workin. Expedia refunded the hotel, then i paid the hotel directly.
by A verified traveler
Posted 14 Oct 2024
.
by A verified traveler from Saskatoon
Posted 13 Oct 2024
Great location and a beautiful boutique hotel. A couple of small items like the shower diverter fell off, but the staff were very nice to deal with.
They have a beautiful lounge area where we were able to sit with friends and drink our own wine even though they had a bar to sell their own. Fabulous atmosphere!
by A verified traveler
Step back in time in modern comfort
Posted 3 Oct 2024 on HotelsAmazing! We booked on the way there. Arrived within 10 minutes and it was so much more than we expected. Super friendly staff, lobby / lounge and rest of common areas were beautifully decorated and comfortable. Rooms were clean and comfortable with all modern amenities
by A verified traveler
Posted 10 Sep 2024
Nice boutique hotel, very clean, the staff are polite and helpful at all times.
by A verified traveler
Posted 8 Sep 2024
Very disappointed with the bar menu and cocktail menu, not able to eat in the hotel. Booked 3 double rooms and one room had to be changed due to problem with bath and shower, in another of our rooms we had to get the shower fixed as it did not work at all then the third room was made up as a twin and not a double. A disappointing experience. The hotel rooms need checking in general as we all had at least one problem in our rooms.
by A verified traveler
Too many choices to treat customers poorly.
Posted 7 Aug 2024 on HotelsOverall a nice hotel but I was bike-packing and they didn’t want to let me keep my bicycle in my room. It’s a very expensive bike that would be difficult to replace during a trip if something were to happen. Additionally my on bike baggage is difficult to remove. I insisted I’d be keeping it in my room and they relented but not without the desk clerk acting put out by the request.
by A verified traveler
Great stay!
Posted 26 May 2024 on HotelsGreat decor. Beautiful hotel. Beds a bit hard. Service great.
by A verified traveler
Posted 10 Mar 2024
It feels like home
by A verified traveler
Posted 23 Apr 2023
This is a lovely hotel with great staff. We thoroughly enjoyed it
