Ratings based on 337 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2024
The front desk staff were wonderful. Our room was very spacious. I would suggest adding a full length mirror or at least a non-antique mirror outside of the bathroom. The morning breakfast was really well prepared and staff was always very friendly. The evening dinner at the property’s restaurant was where we had the problem. We were the second guests to arrive and were the last of the evening to be served. Items we ordered never arrived but we were charged for. It was a terrible experience. The front desk was very gracious with apologies and offered a free bottle of wine, which was very nice. Lastly, the address leads to the back side of the property on maps which made it a bit confusing when walking in the rain from the train station.
by A verified traveler
Posted 30 Aug 2024
Amazing staff and delicious fine dining in the courtyard.
by A verified traveler
Posted 9 Aug 2024 on Hotels
by A verified traveler
Posted 4 Aug 2024
The property is old and tired. Needs a refresh. One waiter was grumpy, young female was lovely. Town is rundown and limited options Pool is across the road and they upsell for everything $7 for towels, $5 if you use the indoor pool as you must wear a bathing cap
by A verified traveler
Posted 19 Jun 2024
A real taste of Italy.
by A verified traveler
Posted 20 May 2024 on Hotels
by A verified traveler
Posted 23 Jan 2024 on Hotels
by A verified traveler
Posted 20 Nov 2023 on Travelocity
The hotel was a welcoming, great place, clean, excellent service, friendly staff. Very well recommended. by the way breakfast was like i never had in my life,........ tasty ,with alot of options. thank you very much, God bless you and your business.
by A verified traveler
Posted 19 Nov 2023 on Travelocity
amazing hotel, excellent, service great, clean, breakfast super tasty and good
by A verified traveler
Posted 14 Aug 2023 on Hotels