Ratings based on 70 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Oct 2024
The room was cute, but shower head was disgusting. I turned on the water and noted the stream going every which way. I looked up because that can only mean that the shower head is dirty. The white shower head had black all over the spouts. Some were so blocked, nothing came out while the others were shooting in different directions. They need some vinegar soap and water to clean it. . Then I don’t even think they changed the trash bag from the previous stay, just grabbed the trash out cuz there was floss in the bin. The restaurant was okay. My risotto was very undercooked. Very heard. But the flavor was amazing. We started with one server who ended up ignoring us the rest of the stay. The one that took over was very kind and sweet. Then Arianna with the olive oil and wine tasting was great as well. The only reason I gave this place any stars was for them two.
by A verified traveler
Posted 28 Sep 2024
We loved our stay at Palagina. Everyone was so welcoming and nice. Our room and the views are absolutely stunning. We loved hanging by the pool and taking walks on some paths to see natures around us. Wine and olive oil was also super tasty! We did a tasting and it was fantastic. Only thing that was that there is only a few restaurants on the property and they closed some for events so you are stuck with eating there if you don’t have a car. And taxis are practically non existent in this area, roads are narrow and winding with no lights so unsafe to walk anywhere. I would highly recommend renting a car if you come to this facility. I believe they have free parking.
Comment from Hotel Management
17 Oct 2024 by Palagina la cascina, Hotel Management
Thank you Melissa! It’s a pleasure reading your words.we happily confirm that we do have free parking, if you would like to reach us by carHosting you and making you feel well is our goal.We’ll wait for you on another experience rurale di natura!
by A verified traveler
Posted 15 Sep 2024
Very nice Estate, but they need to invest in lighting and signage and an indoor location for breakfast. It was 53 degrees and raining a breakfast buffet was outdoors.
by A verified traveler
Posted 10 Sep 2024
The staff at the la cuchina was helpful and friendly, especially the people in the hamburger outdoor dining area. However, although the upper main hotel is available for dinner, and bee viewing, they didn't seem welcoming. We did not get property information upon check in and had to find out about most things ourself and.much if that was too late. An extremely concerning point is the two dogs on property, who are basically ignored. Not one employee knew their names. They clearly are uncomfortable with fleas. Such sweet, friendly and lonely dogs being mistreated. This ruined my experience.
Comment from Hotel Management
13 Sep 2024 by Palagina la cascina, Hotel Management
Dear Gail the purpose of our work is to grant our clients a pause from everyday routine, to ensure real experiences and some quality time absorbed in nature.We are sorry that this did not happen to you.With constructive feedback you can help us to be better, thank you for your opinion, we will not miss our commitment to grow on this too.
by A verified traveler
Posted 9 Jul 2024
by A verified traveler
Posted 24 Jun 2024 on Orbitz
The hotel was lovely and the staff was INCREDIBLY helpful!
by A verified traveler from Celebration
Posted 18 Jun 2024
Another great vacation. Great accommodation, amazing property, and excellent customer services. this is the 2nd time staying here and we will come back again and again.
Thank you
Comment from Hotel Management
23 Jun 2024 by Palagina la cascina, Hotel Management
Thank you Nadia! It’s a pleasure reading your words.Hosting you and making you feel well is our goal.We’ll wait for you on another experience rurale di natura!
by A verified traveler
Posted 11 Jun 2024 on Hotels
Comment from Hotel Management
23 Jun 2024 by Palagina la cascina, Hotel Management
Thank you Ilan! It’s a pleasure reading your words.Hosting you and making you feel well is our goal.We’ll wait for you on another experience rurale di natura!
by A verified traveler
Posted 11 Jun 2024
Very clean and comfortable
Comment from Hotel Management
23 Jun 2024 by Palagina la cascina, Hotel Management
Thank you Demet! It’s a pleasure reading your words.Hosting you and making you feel well is our goal.We’ll wait for you on another experience rurale di natura!
by A verified traveler
Posted 26 May 2024
The property has nice views but the rooms are subpar. The rooms are loud (definitely not sound proof as advertised), bed was uncomfortable and squeaky, fridge didn’t work and room overall felt very dingy.
We were so disappointed with the room we booked accommodation elsewhere until the hotel could accommodate a room in their sister property the Dimora. I will say the staff was kind when assisting in this transition. However the sister property which is a 4 star hotel also left something to be desired. The room was smaller than we expected, the pool was not clean and unusable and there were no bikes available on the property (which I thought was advertised).
Overall the staff was great but it was a pretty underwhelming stay.
Comment from Hotel Management
23 Jun 2024 by Palagina la cascina, Hotel Management
Dear Larena, the purpose of our work is to grant our clients a pause from everyday routine, to ensure real experiences and some quality time absorbed in nature.We are sorry that this did not happen to you.With constructive feedback you can help us to be better, thank you for your opinion, we will not miss our commitment to grow on this too.
