Ratings based on 180 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Mar 2024
by A verified traveler
Decent hotel for a fair price.
Posted 5 Jan 2024 on Hotelsstaff all very friendly and helpful. Hotel very clean. Pool area fun for the kids. Food plenty, flavoursome and varied.
by A verified traveler
Posted 7 Aug 2023
I would stay here again
by A verified traveler
Posted 18 Feb 2023
Love this hotel - so perfect for kids: play room, games, childcare service, good food, super friends staff, cool pool, and gym,spa/sauna. Definitely would come again.
by A verified traveler
Posted 3 Jan 2020 on Hotels
Very friendly and helpful staff. Arriving late after 9pm when the restaurant was closed they prepared cold meat dishes for us in the bar area even without asking, which was very nice. Clean and comfortable room for a family of four. Shower only in a bathroom. For breakfast & dinner, food is hot and tasty although the selection is kind of limited. Some empty trays if goes later for dinner. Pool and sauna area were great although pool is unnecessarily deep (1.9m). Overall very good value for money.
Comment from Hotel Management
7 Jan 2020 by Frau Aniko / Sales, Hotel Management
Thanks for your feedback, we hope you visited next time new the hotel.
by A verified traveler
Posted 19 Mar 2019 on Hotels
Amazing experience staying in a castle. We loved every minute.
by A verified traveler
Good for ski break...but
Posted 4 Mar 2019 on HotelsWe stayed for a weekend ski trip half board. Generally the hotel is ok. Our room was not cleaned properly on both days ( sink dirty and blocked, dirty plates left in room) and our room was next to the air hockey table and arcade so quite noisy. The staff seemed quite cold at breakfast and dinner and overall it felt like the hotel was overstretched. The hospitality could be improved by making guests feel more welcome.
by A verified traveler
Excellent ski area
Posted 24 Feb 2019 on HotelsSchloss hotel is excellent - a great place to stay for a skiing base in this area.
by A verified traveler
Old castle
Posted 19 Feb 2019 on HotelsOld building but with Austrian charms. Small choice of food for dinner but everything quite tasty. Bus stop is next to the hotel
Recommended
for Everyoneby A verified traveler from Surrey
Posted 10 Apr 2018
Afternoon cakes and nibbles with free drinks plus a spa area for swim sauna and Steam. All this after a hearty breakfast to set you up for the slopes. Really did us great for a lovely Easter break in Fieberbrunn which was affordable. The staff were so lovely and polite too. Yes there is some paintwork to be done in places but I am sure that is on the action plan ! Would love to se it in the summer too.
