Ratings based on 97 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024 on Wotif
The apartment was spacious with a great view but the hotel is on top of a hill with limited shuttle bus service to the main shopping / eating centre. It cost a lot in taxis to go to and from the hotel. Wifi was also patchy. No blankets either. If food prices weren’t so high at the hotel you would be more inclined to eat thete
by A verified traveler
Amazing view but hot clean
Posted 18 Sep 2024 on HotelsCheck in was strange. The hotel seemed empty. We were upgraded to a “better room with a view, which on itself was spectacular but sadly did not made up for the state of the hotel. The room was clean but the bed and linens felt and looked dirty. The shower and bathroom was functional but it looked it hadn’t been upgraded in years. The price was very affordable, but is true: you get what you pay for.
by A verified traveler
Posted 27 Jul 2024
Beautiful location. Our room was comfortable and lovely to stay in. Residents are generally family based so it was a family friendly stay. Would recommend for muslim women especially as there is a good amount of privacy and pool can be comfortably used also. Only issue we had was with reception desk staff- had to call the front desk 4 times for an iron which we never received and the man rudely even said "this is the fourth time you've asked". Had to go to front desk to request fresh towels and for the room to be tidied as the sign we left was also ignored.
by A verified traveler
Beautiful hotel
Posted 12 Oct 2023 on HotelsI was upgraded to a swim up suite. It was amazing
Comment from Hotel Management
22 Dec 2023 by trapıcal, Hotel Management
thank you
by A verified traveler
Posted 27 Sep 2023
Tired and dated
by A verified traveler
Posted 6 Sep 2023
by A verified traveler
Posted 5 Sep 2023
by A verified traveler
Posted 10 Aug 2023
The property was great, however the room we stayed in needs a bit of updating. The toilet was leaking and the bathroom door Squeaks so bad you had to leave it open because it would wake someone up. Other then that, the place was great and convenient to downtown. 3 pools we amazing and quiet.
by A verified traveler
It’s an OK hotel.
Posted 7 Aug 2023 on HotelsOverall is a good hotel. Room (Tropical Deluxe Garden View Room) was very spacious which was good, but unfortunately I found 4 spiders in the room, and it didn’t seemed like cleaned at all. The bed as well was not really comfortable. Also the toiletries provided were old and it did not look good for a 4star hotel. Gym is very old too, machines and weights not in good condition. The only thing I really liked was the pool and the view from there. That’s about it.
by A verified traveler
Posted 25 Jul 2023
Staff were very friendly, however, room was inadequate, service was poor, electrical faults, water faults - I wouldn’t class this as 4 star more like average 3stars - the view from the hotel was amazing - laundry service incompetent - personally wouldn’t stay here again
