Ratings based on 33 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Sep 2024
The food OK but was almost the same every day. The cafeteria staff was hit and miss, some were very good while others hardly gave service but all were very nice and friendly.
Comment from Hotel Management
19 Sep 2024 by Sundia Exclusive by Liberty Fethiye, Hotel Management
Dear Davood, Thank you for your feedback. We appreciate your kind words about our friendly staff and will work on improving consistency in service and food variety to enhance your experience in the future. We hope to welcome you back soon!Best Regards, Sundia Exclusive By Liberty Fethiye
by A verified traveler
Posted 10 Sep 2024
I don’t think the pictures do this hotel justice. Hotel is so lovely, the staff are amazing and I was so surprised at the extensive drink options. As a female solo traveler I felt completely safe and comfortable. I also had the most amazing Hamam and massage at the spa. I will definitely be coming back !
Comment from Hotel Management
10 Sep 2024 by Sundia Exclusive by Liberty Fethiye, Hotel Management
Dear Jordan-Louise,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay, felt safe and comfortable, and had a great experience with our spa services. We look forward to welcoming you back!Best regards, Sundia Exclusive by Liberty Fethiye
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Sundia Exclusive by Liberty Fethiye, Hotel Management
Dear Valued Guest,Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. We strive to continuously improve our services, and your input is invaluable in this process.We hope to have the opportunity to welcome you back and provide a better experience in the future.Kind regards,Sundia Exclusive by Liberty Fethiye
by A verified traveler
Posted 23 Jul 2024
Staffs are very welcoming and friendly, Reception assisted us to check-in two hours ahead of time.This is a place you need to stay while you are in fathiye.
Comment from Hotel Management
26 Jul 2024 by Sundia Exclusive by Liberty Fethiye, Hotel Management
Dear Nadıv,Thank you for your kind words. We are delighted to hear that you found our staff welcoming and friendly, and that our reception team was able to assist with your early check-in. We appreciate your recommendation and look forward to welcoming you back to Fethiye soon.Best regards,
by A verified traveler
Posted 10 Jul 2024
great food , a lot varieties , plus special requests are available if u ask
great location chill and very nice staff
calis beach is wonderful and has a beautiful scenery
try to rent a motorbike to go around the city and tour nearby places
Comment from Hotel Management
10 Jul 2024 by Sundia Exclusive by Liberty Fethiye, Hotel Management
Dear Jisel,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed the great food, variety of options, and our special request services. Our staff strives to provide a relaxing and pleasant experience for all our guests, and we are glad you appreciated their efforts.We look forward to welcoming you back for another memorable visit.Best regards,
by A verified traveler from brighton
Posted 6 Jul 2024
This is not a 5 star hotel. It's a 3 star, charging 5 star prices.
The rooms are small, with ridiculously tiny balconies that are barely big enough to sit in. Those in the main block are noisy, being open to the lobby bar on one side and the nightly "entertainment" on the other. No chance of an early night, ever.
"All inclusive" means non premium alcoholic drinks; soft drinks (not including fresh juice); average quality food with limited choice, repetitive and lacking any excitement or wow factor.
The beach is nice but there's no shower or tables or service of any kind. The pool is not big enough for the number of (mostly British) guests that insist on spending their entire holiday lounging on the tightly packed sunbeds that surround it. Thoroughly depressing.
To sum up, it feels like this hotel has prioritised profit over everything else but it seems apparent by the suspiciously glowing reviews that I'm in a minority.
I paid £300 a night for what I was expecting to be a hotel I would feel sorry to leave. I wasn't.
Comment from Hotel Management
7 Jul 2024 by Sundia Exclusive by Liberty Fethiye, Hotel Management
Dear Alıstaır Tony Lıddall,Thank you for taking the time to provide us with your feedback regarding your recent stay at Sundia Exclusive By Liberty Fethiye. We are genuinely sorry to hear that your experience did not meet your expectations.We regret that you found the room size and balcony to be insufficient and that noise from the lobby bar and evening entertainment disturbed your rest. We understand the importance of a comfortable and quiet environment and will review your comments to improve our guests' experience.Regarding our "all-inclusive" offerings, we strive to provide a variety of food and drink options to cater to different tastes. However, we apologize if these did not meet your standards or expectations. We will share your feedback with our culinary team to enhance the quality and variety of our menu.Your comments about the beach facilities and pool area are duly noted. We are continuously working to enhance our amenities and services, and your insights are invaluable in this process.We are sorry to hear that you felt the hotel did not provide good value for the price you paid. Our goal is to offer an enjoyable and memorable experience for all our guests, and we apologize if we fell short in your case.Your feedback is essential to us, and we hope you will give us another opportunity to improve your impression of our hotel. Should you decide to return, please contact us directly so we can ensure your next stay is more enjoyable.Sincerely,
by A verified traveler
Posted 3 Jul 2024
This is the 2nd we stay here and not the last! Marvellous
Comment from Hotel Management
5 Jul 2024 by Sundia Exclusive by Liberty Fethiye, Hotel Management
Dear Terence,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us for the second time and that it won’t be the last. Your kind words motivate us to continue providing excellent service.We look forward to welcoming you back soon for another marvelous stay!Best regards,
by A verified traveler from Istanbul
Posted 30 Jun 2024
Lots of amenities. All inclusive. Excellent locatiom
Comment from Hotel Management
1 Jul 2024 by Sundia Exclusive by Liberty Fethiye, Hotel Management
Dear Guest Salih,Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed our extensive amenities, all-inclusive offerings, and excellent location.We look forward to welcoming you back for another memorable stay.Kind regards,
by A verified traveler from Istanbul
Posted 2 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Sundia Exclusive by Liberty Fethiye, Hotel Management
Dear Salih,Thank you for your kind review about our hotel! We are delighted to hear that you were satisfied with your stay. We look forward to welcoming you back to our hotel as soon as possible.Best regards,Sundia Exclusive by Liberty Fethiye
by A verified traveler
Posted 24 May 2024
I loved the food, breakfast and dinner, but I did not like the behavior of the reception staff who deceived me by giving me a standard room when I booked a deluxe room!!??
Comment from Hotel Management
27 May 2024 by Sundia Exclusive by Liberty Fethiye, Hotel Management
Dear Guest,Thank you for your feedback. We are delighted to hear that you enjoyed the food, breakfast, and dinner during your stay.We are sorry to hear about your concerns regarding the room allocation. Please allow us to clarify that all our rooms are Deluxe, with the only difference being the view – either land view or sea view. This information is stated clearly in all our booking platforms.We appreciate your understanding and hope this clarifies any confusion. Should you have any further concerns or questions, please do not hesitate to contact us.Best regards,
