Ratings based on 28 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2024
The Riad was amazing. Great location . Mustafa provided very good service and was very helpful. Great experience.
by A verified traveler
Posted 13 Jun 2024
We booked the last two rooms available in this Riad. They were both on the bottom floor, on either side of the dining area. The Riad could only be found with the help of a guide and there are very few restaurants or shops nearby. However, it initially seemed ok with pretty tiles in the entry and friendly staff. This opinion quickly changed when we saw our rooms. The bathrooms were disgusting, particularly one that had a broken toilet and was filthy and the other where the shower flooded. Both rooms smelt like a sewer. The rooms are located off the very noisy dining and kitchen areas, which were both in use till after midnight. We left after the first night. I can't comment on the other rooms, which might be ok.
by A verified traveler
Hotel overbooked, we were two rooms short!
Posted 25 Apr 2024 on HotelsBooked 5 rooms, when we arrived, they had overbooked, only had 3 rooms for us, very frustrating and inconvenient. The staff did everything they could to provide very good service.
by A verified traveler
Posted 13 Jun 2023
Great staff and service
Comment from Hotel Management
13 Jun 2023 by proprietaire, Hotel Management
THANK YOU YOU ARE VERRY FRIENDLY I HOPE SEE YOU AGAIN IN AOUR RIAD WHISES
by A verified traveler
Posted 9 Jun 2023
Very good service and staff
Comment from Hotel Management
13 Jun 2023 by proprietaire, Hotel Management
THANK YOU FOR YOUR FED BACK I HOPE SEE YOU AGAIN IN AOUR RIAD
by A verified traveler
Posted 31 May 2023
Stayed another night after our desert experience. Rachid and staff treated like family. Great experience
by A verified traveler
Posted 31 May 2023
The owner, Rashid and his staff (Moustafa, Yousef) take care in making sure every part of your stay is perfect.
They provide assistance with luggage, sightseeing, etc. Rashid even took care of our bags while we spent a night in Merzouga.
Yousef helped us find a taxi on our departure which was fantastic.
Restaurant Ouliya is also amazing. Best meal in Morocco so far
by A verified traveler
Posted 11 May 2023 on Hotels
Comment from Hotel Management
15 May 2023 by proprietaire, Hotel Management
thank you nverry friendly ihope see you again
by A verified traveler
Posted 12 Mar 2023
Beautiful Riad, with great wood carving and intricate tile work.
Great breakfast with baguette, msemen, and beghrir as well as some protein (eggs, cured meat, cheese, and yogurt) to go with all the sugar (jams, honey, and juice).
Aiyub "..from youtube" was quite a personality.
The stairs are a bit tight going up but that most riads. In our room the TV didn't plug in and the bathroom was a bit odd (toilet separate room from sink and shower). But the beds were again beautifully carved bed frames.
Very close to a Bank of Africa ATM and taxi stand which came in hand when we had to catch our train to Marrakesh.
by A verified traveler
Posted 30 Dec 2022
Good option to stay in Fez! Really friendly and helpful staff!
Comment from Hotel Management
9 Jan 2023 by proprietaire, Hotel Management
merci de votre commentaire vous etes tres gentille
